topic Re: ml330 smart array 641 error in ProLiant Servers (ML,DL,SL)

ml330 smart array 641 error

Markus Lentinen — Wed, 28 Dec 2005 13:11:27 GMT

I get the following error on a clients ml 330 server that had a raid 5 array configured.

cmd=11h err=020h dlu=082:5h

When i try to run smart start it says i have the controller on pci bus 4 but when i start the array configuration utility i get a message that no supported arrays are installed.

Re: ml330 smart array 641 error

HGN — Wed, 28 Dec 2005 16:26:19 GMT

Hi

The smart array controller should get recognized during the POST and if it gets recognized then the array can be created hitting f6 if that is not the case then you might want to reseat the card properly.

Rgds

HGN

Re: ml330 smart array 641 error

Stephen Kebbell — Thu, 29 Dec 2005 06:36:59 GMT

Hi,

the error (Cmd=11h, Err=020h) seems to indicate that the Smart Array Controller has failed. I've seen that error a few times, and it's nearly always a hardware problem. You will probably need to replace it (although the data on the disks should still be OK).

Regards,
Stephen

Re: ml330 smart array 641 error

Vijay_44 — Thu, 29 Dec 2005 07:17:33 GMT

As mention in the previous reply, this could mean a failed controller. Occasionally this can be caused by the other components in the SCSI chain. Disconnect the scsi cable from the controller, if the error goes away you probably are looking at something other that the controller, cable being the first suspect. Try reseating the controller in another slot and try updating the firmware on the controller.
http://h18023.www1.hp.com/support/files/server/us/download/23681.html

Re: ml330 smart array 641 error

Markus Lentinen — Thu, 29 Dec 2005 11:25:27 GMT

I solved the problem myself by detaching the other scsi controller in the system and moving the array controller to another slot and then upgrading the firmware. And then connecting it to the drives again. Thanks for the answers.

Markus