topic Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error in ProLiant Servers (ML,DL,SL)

W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Ray Farrell_2 — Thu, 09 Feb 2006 10:21:50 GMT

We have installed Windows 2003 Server SP1 on a ML 570 G3. The following error appears "USB device has exceeded the power limits of its hub port"
All the firmware has been updated & the latest proliant support pack applied.
I've found a little information that relates to XP but not for Windows 2003.

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Oleg Koroz — Thu, 09 Feb 2006 10:53:23 GMT

what device used ? does it have own power support ?

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Ray Farrell_2 — Thu, 09 Feb 2006 10:56:48 GMT

No devices attached

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Lomakin Igor — Wed, 15 Mar 2006 12:02:54 GMT

We have same problem!

Product Name ProLiant ML570 G3

Operating system environment Microsoft Windows 2003 Server Enterprise Edition Service Pack 1 (Build 3790)

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Lomakin Igor — Wed, 15 Mar 2006 12:03:49 GMT

we haven't connected any devices

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Lomakin Igor — Wed, 15 Mar 2006 12:05:57 GMT

add picture with alert "Pawer Surge On Hub Port"

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Lomakin Igor — Wed, 15 Mar 2006 12:31:06 GMT

experiments showed that error alert message disappears after disabling following devices in the Device Manager:
Intel(R)82801EB USB Universal Host Controller - 24D7
Intel(R)82801EB USB2 Universal Host Controller - 24DD

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Ray Farrell_2 — Thu, 16 Mar 2006 10:32:57 GMT

Do all USB ports still function?

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Lomakin Igor — Fri, 17 Mar 2006 08:13:53 GMT

TesteÐ² with USB Flash Drive.
On the front panel does not work (device not identify).
on the back panel work all correct.

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Lomakin Igor — Mon, 27 Mar 2006 09:49:06 GMT

We have solved the problem!
The USB plug pins on the front panel were touching the ground (frame, case, body). When we insulated the pins using isolation tape, the symptoms described above ceased. The system is now operating stably.

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Ray Farrell_2 — Tue, 28 Mar 2006 06:54:42 GMT

Thanks