topic Re: ML370-1610 Temperature Error in ProLiant Servers (ML,DL,SL)

ML370-1610 Temperature Error

J Bachman — Mon, 05 Jun 2006 20:28:52 GMT

1610-Temperature 2 short Ambient system Check fan in system environment. violation detected. temperature too hot. Waiting for system to cool.
I wait five minutes, reboot and all is fine. Do the next weekly reboot of the W2K3 server and the same thing happens. I have checked all of the system fans and they are all fine. Vents are free of dirt/lint. Ambient air temperature in the room is 72 F. What is going on?

Re: ML370-1610 Temperature Error

Chris Saindon — Wed, 07 Jun 2006 05:59:13 GMT

Hey,

I imagine this could be related to 1 of 2 things. BIOS firmware rev, or which support pack you're running.

Try updating the BIOS and PSP to 7.51.

If it 's still happening, you probably have a fan that is failing.

Proliant Support Pack 7.50 (Windows 2000)
http://h18023.www1.hp.com/support/files/server/us/download/23300.html

Proliant Support Pack 7.50 (Windows 2003)
http://h18000.www1.hp.com/support/files/server/us/download/23301.html

Firmware Maintenance CD
http://h18023.www1.hp.com/support/files/server/us/download/24777.html

Chris

Re: ML370-1610 Temperature Error

J Bachman — Wed, 07 Jun 2006 08:47:56 GMT

Chris--

Thanks for the idea. I downloaded both and made the cd. I will give that a try this evening when I am able to take the server down. I will keep you posted.

Jerry

Re: ML370-1610 Temperature Error

J Bachman — Mon, 12 Jun 2006 10:39:50 GMT

Chris--

I finally was able to get a time to take the server down. I checked all the fans and they were functioning so I installed the latest firmware CD which found updates for two of my hard drives and my array controller, and I installed the latest support pack and all is well now. Thanks for the help!

Jerry

Re: ML370-1610 Temperature Error

Chris Saindon — Mon, 12 Jun 2006 10:52:55 GMT

Hi,

That's good to hear. I've seen this alot. It's a combination of the health drivers and firmware on the system that fight each other and end up reporting false temp messages.

Have a good day!

Chris