topic Re: Looping rebooting after SP1 W2003 SP1 Instalation in ProLiant Servers (ML,DL,SL)

Looping rebooting after SP1 W2003 SP1 Instalation

ML 370 G3 - 2 PROCESSOR — Thu, 14 Sep 2006 16:55:10 GMT

We have a Server ML 370 G3 with 02 processors, and after I installed the W2003 SP1, I can't login because the server is booting alone.

We use the SmartStart CD Release 6.40 to install the W2003 Standard Edition.

Re: Looping rebooting after SP1 W2003 SP1 Instalation

Oleg Koroz — Thu, 14 Sep 2006 22:01:45 GMT

can you get it back to safe mode or last good known configuration
or run DR / restore SCSI driver.
if you get luck push 7.51 PSP (6.xx SS PSP after SP install Update PSP prior restart)

http://h18023.www1.hp.com/support/files/server/us/index.html

Re: Looping rebooting after SP1 W2003 SP1 Instalation

Oleg Koroz — Thu, 14 Sep 2006 22:02:52 GMT

also if you have any UPS agents or utility ?

Re: Looping rebooting after SP1 W2003 SP1 Instalation

ML 370 G3 - 2 PROCESSOR — Fri, 15 Sep 2006 09:03:02 GMT

I tried to get back to safe mode or last good know configuration but didn't work.

I want to install the 7.51 PSP before I install the SP1?

Re: Looping rebooting after SP1 W2003 SP1 Instalation

chongkan — Sat, 16 Sep 2006 21:16:44 GMT

1- When exactly is the server rebooting? what is the last screen, if on POST, any messages?

2- Any non-green light outside or inside the server? uncover it for a boot and watch the inside of the server during boot proces until it hangs or reboot.

If no lights are noticed, no errors, but server is still rebooting, reseat all memory, CPU, Storage sub sytem, any reseatable hardware including power supplies, and update all firmware ( Firmware CD )

4- What is the sound of the fans, the revolitions? Fast and tehn slow or are they allwasy fast?

3- Still rebooting?

Remove one CPU and one PPM if not embedded, leave minimun memory configuration

Keep swapping basic pieces until the server stops hanging.

Re: Looping rebooting after SP1 W2003 SP1 Instalation

RaMpaNTe — Mon, 18 Sep 2006 10:43:31 GMT

After installing SP1 you must install the latest PSP available at hp.com, this is a known issue with some of our servers, not all of them but some of them behaves this way.

Re: Looping rebooting after SP1 W2003 SP1 Instalation

ML 370 G3 - 2 PROCESSOR — Tue, 19 Sep 2006 08:17:24 GMT

The problem occured after the SP1 installation. Before install the SP1 I updated all the hp drivers servers.