topic Re: Foundation Agents in ProLiant Servers (ML,DL,SL)

Foundation Agents

Julian Southern — Fri, 29 Sep 2006 06:08:25 GMT

Hi

Hope this is the correct forum to post this, apologues if not.

I am getting the following warning in the system log every two minutes:

Event Type: Warning
Event Source: Foundation Agents
Event Category: Host
Event ID: 2099
Date: 29/09/2006
Time: 11:54:02
User: N/A
Computer: ERUCONGRESS
Description:
Component: Host Agent
Error: Unable to acquire file system information for %1
Cause: This error can be caused by a low memory condition. Rebooting the server may correct this error.
Data:
0000: 57 00 00 00 W...

I have the latest support pack installed.

Has anybody come across this problem before?

Cheers

Julian

Re: Foundation Agents

Oleg Koroz — Fri, 29 Sep 2006 08:03:48 GMT

Do you have any problem with accessing any drive, partitions, or if you do have any Unallocated/Unused or not been formatted / partitioned space?

Re: Foundation Agents

RaMpaNTe — Fri, 29 Sep 2006 08:26:25 GMT

When you mentioned, "I have the latest PSP intalled, did you mean PSP 7.60 or another version?

Re: Foundation Agents

Julian Southern — Fri, 29 Sep 2006 09:24:57 GMT

I dont have any problems accessing any drives and have no unpartitioned space. I have version 7.60 psp installed. it started to happen when i installed this.

Re: Foundation Agents

Andrea Cataldo — Thu, 23 Nov 2006 04:55:40 GMT

I have exactly the same problem: after I have installed the 7.60 PSP the system log is full of these warnings.

Obviusly I have rebooted the system more times without any result

Re: Foundation Agents

Hoekwater, Raymond — Tue, 28 Nov 2006 08:43:58 GMT

Well actually we have the same error which comes back every 2 minutes. There is a workaround but it's to just disable the Host Agent part from within the configuration. But in a way that feels like closing your eyes for something terrible that could happen.
Anyway, we use the 7.6 set as well and it was installed about 5 weeks ago, until November 20th we had none of these errors, that's when we updated the server with Microsoft updates (it's a windows2000 with Exchange 2000 (front end) server.
The following updates were installed.
MS06-049 920958
MS06-055 925486
MS06-057 923191
MS06-061 924191
MS06-063 923414
MS06-066 923980
MS06-067 922760
MS06-068 920213
MS06-070 924270
MS06-071 927978
at the moment we downgraded the Management agent from 7.6 to 7.5 and the error is gone.
Of course we still want the newer version to be installed on this server so we would love to see more information about this issue.

Re: Foundation Agents

Stratis — Tue, 02 Jan 2007 07:29:09 GMT

Hello from greece too.
I am also having the same errors on a DL360 with 7.60. Hosting windows 2000 and exchange 2000 server.
Is this known to HP ? will be an update availiable soon ?

Thanks
Tsakalos Stratis
s.tsakalos@ideal.gr

Re: Foundation Agents

James Lambert — Wed, 03 Jan 2007 12:14:55 GMT

We are having the same issue with a couple of our older servers connected to our SAN. This is only occuring on those. All other servers old and new are fine with the latest PSP. The servers are DL580's with FCA 2101 HBA's running Windows 2000 and Exchange 2000. I am going to downgrade to the 7.51 version of the PSP to see if that clears this error.

What hardware are you on?

Re: Foundation Agents

Lüssi — Thu, 04 Jan 2007 04:01:31 GMT

We do also use

DL380 G3 with W2000adv Srv

I made a downgrade to 7.51 too, but would like to have more information about this case.

Re: Foundation Agents

Stratis — Thu, 04 Jan 2007 05:44:09 GMT

i dont know if its relevant but in my effort of fixing other event viewer errors. I installed hotfix KB838969 from microsoft and also disabled performance counters for asp.net framework v2.0 and this error also dont seem to appear !!!

Re: Foundation Agents

Shmulik Teva — Sun, 21 Jan 2007 10:02:57 GMT

Hi i have fix the problem by installing the new version of support pack 7.7, tell me if
it's helps.

Re: Foundation Agents

Doo Ho Shin — Wed, 24 Jan 2007 06:20:29 GMT

Hi!

I have a same problem.
The server has been shutting down serveral times in a day unexpectedly.
===== blue screen code =======
*** STOP : 0x000001E(0x80000003, 0xDD458360, 0x00000000, 0xF351E948)

KMODE_EXCEPTION_NOT_HANDLED

===== Server Spec =======
HP DL580G4
2 Processor 8 Core L3 Cache 8GB Memory
OS : Windows 2000 Advanced Server
App : MS Exchange 2000
Storage : SAN

If you solve this problem before, Please Reply to me

Re: Foundation Agents

Shmulik Teva — Wed, 24 Jan 2007 08:30:31 GMT

did the problem solved by installing support pack 7.7

http://h18023.www1.hp.com/support/files/server/us/download/26020.html

Re: Foundation Agents

John Karpouhtsis — Sun, 04 Feb 2007 04:52:01 GMT

Hi I have exactly the same problem as Doo Ho Shin.
I have this configuration
===== Server Spec =======
HP DL580G4
4 Processor 8 Core L3 Cache 8GB Memory
8GB RAM
OS : Windows 2000 Advanced Server
App : Oracle 9i2
Storage : EVA 4000/8000

when i had the 2,8Ghz Processors i didnt have any problem. when i change them i get

===== blue screen code =======
*** STOP : 0x000001E(0x80000003, 0xDD45B2F0, 0x000000, 0xF0A78948)

KMODE_EXCEPTION_NOT_HANDLED

I did a firmware update and i installed the latest support pack (the link here is for 2003 server, i downloaded the pack for 2000)

I get the same error once a day.
I believe that it has to do with the Storage device but i cant find any driver update for it.

The problem is very important because it can corrupt my database.

Any solution suggested?

Re: Foundation Agents

cuadmin — Sun, 11 Feb 2007 22:11:24 GMT

Hi
I am experiencing a similar problem on a ML350.
Seems to have occured since installing a Powerware UPS.
I have installed Support Pack 7.70 but problem still exists & HP have been no help.
Would love to hear of a fix for this problem.

Re: Foundation Agents

raj.jotangiyamottmac.co — Mon, 19 Mar 2007 05:39:27 GMT

Does any one know how to downgrade from Smart start 7.60 to 7.51. As I too am having the same issues.

Re: Foundation Agents

Stratis — Mon, 19 Mar 2007 05:44:10 GMT

you can install any previoys psp and when installing check the box that says: allow to overwrite newer components

Re: Foundation Agents

raj.jotangiyamottmac.co — Mon, 19 Mar 2007 12:03:09 GMT

Thanks for the information. I tried v7.51 and it has not helped as I am still getting the wrning message about the foundation agent Component: Host Agent
Error: Unable to acquire file system information for %1
Cause: This error can be caused by a low memory condition. Rebooting the server may correct this error.
Any body else got solution for this.

Raj

Re: Foundation Agents

Mark_Taylor — Fri, 23 Mar 2007 10:41:07 GMT

I am experiencing the same problem but of course there is no PSP 7.7 for Windows 2000 - that I can find in any case - if there is please let me know...

Re: Foundation Agents

Melissa Ananta — Fri, 30 Mar 2007 09:13:12 GMT

I had this issue occur on 4 servers that I updated to the newest PSP, PSP 7.6, on one of these servers (the inactive node of one of my clusters) after I installed the PSP I went back and updated the firmware for the array controller, and that server is not getting the memory error. I have scheduled downtimes tonight for the remaining servers and will upgrade the array firmware for those as well and see if that resolves this error for them also.