topic Re: quick question please help! event notifier in ProLiant Servers (ML,DL,SL)

quick question please help! event notifier

diginet — Fri, 20 Jul 2007 02:47:08 GMT

I have some servers that has this software called event notifier config. I've been searching high and low for this software and can't find it. It's an old software looks like from 2002. I've tried various different hp downloads that remotely sounds like it. Everytime i find someone from HP's website it says that I don't have the right array for it. I have a few ML350 so of them has the event notifier and others don't. I just want to install this software because it sends me an email alert when something fails on the server. Please help.

Re: quick question please help! event notifier

KarloChacon — Fri, 20 Jul 2007 03:43:14 GMT

I think you need the HP management agents for that
http://h18023.www1.hp.com/support/files/server/us/download/26963.html

some clues here
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=949678
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1129281

another info here
http://h18000.www1.hp.com/products/servers/management/agents-qa.html

by the way do you have install Proliant support pack in your servers?

regards

Re: quick question please help! event notifier

diginet — Fri, 20 Jul 2007 17:09:26 GMT

When I try to install the agents I get this error:

The software is not supported for installation on this system.

The installation program couldn't find the appropriate system management controller driver which is required but is not currently installed. Please install the appropriate system management controller driver and then rerun the setup program.

Press 'Close' to exit Setup.

Is there something i need to install first? I don't want to effect anything else. I'm thinking that this server wasn't installed with the smart start cd.

Thanks again.

Re: quick question please help! event notifier

KarloChacon — Fri, 20 Jul 2007 17:11:33 GMT

do you have Proliant Support Pack installed?

regards

Re: quick question please help! event notifier

diginet — Fri, 20 Jul 2007 18:05:25 GMT

Hi, I just installed the support packs and it failed to installed the agents, but it installed the rest.

I tried to reinstall just the agents again this time it gave me an error about not having sufficient rights to start the hp insight foundation services (which i should).

I then looked at the services and found that the start button to start the hp foundation, server agents, nic agents, are greyed out. I also noticed that hp insight event notifier is set to disabled.

Do you think i need to reboot the system? It didn't say that I had to.

Re: quick question please help! event notifier

KarloChacon — Fri, 20 Jul 2007 20:26:20 GMT

I think you must uninstall everything related with HP on Add/remove Programs
- restart server
- install Proliant support pack again
- and install that application

which server is that and which OS?

regards

Re: quick question please help! event notifier

diginet — Sun, 22 Jul 2007 21:38:00 GMT

I didn't have to reboot. I looked at the event viewer and what I discovered was that I needed the windows snmp installed.

Thanks for all your help.

Re: quick question please help! event notifier

KarloChacon — Sun, 22 Jul 2007 21:41:28 GMT

ok next time assign some points

regards

Re: quick question please help! event notifier

diginet — Mon, 23 Jul 2007 02:14:56 GMT

Sorry, I didn't know about points. Let me try and assign it.

Re: quick question please help! event notifier

KarloChacon — Mon, 23 Jul 2007 06:49:09 GMT

ok dont worry
yes that is the way to show some gratitude

regards