topic Re: Supported Array Controller not detected in ProLiant Servers (ML,DL,SL)

Supported Array Controller not detected

Andei — Thu, 30 Aug 2007 02:25:13 GMT

Please help!
We have two HP ProLiant ML370 Generation 4 Server and I started configure this server.
When I run ACU (Array Configuration Utility) it says that "ACU did not detect any supported controllers in your system”.
I have also tried to reboot to ORCA, but I never get the F8 prompt to go into it on reboot??

Thanks!!!

Re: Supported Array Controller not detected

KarloChacon — Thu, 30 Aug 2007 02:47:54 GMT

hi Andei

"ACU did not detect any supported controllers in your system
you got this message because ACU only supports Smart Array Controllers
for example
http://h18004.www1.hp.com/products/servers/proliantstorage/arraycontrollers/?jumpid=reg_R1002_USEN

looking on ML370 g4 quickspecs
http://h18000.www1.hp.com/products/quickspecs/12029_div/12029_div.HTML
Do you have this controller in your server?
Integrated Dual Channel Ultra320 SCSI Adapter

if so
that kind of controller is a Non-RAID configurable just JBOD
"The Embedded Dual Channel Ultra320 SCSI controller is not a raid controller, just an integrated SCSI adapter (without any hardware RAID capability)."

assuming that these are the list of controllers that support RAID level for your seever

Smart Array P600/256 BBWC Controller
Smart Array 6402/128 Controller
Smart Array 641 Controller
Smart Array 642 Controller
HP 8 Internal Port SAS HBA with RAID

http://h18000.www1.hp.com/products/quickspecs/12029_div/12029_div.HTML#Options

regards

Re: Supported Array Controller not detected

KarloChacon — Thu, 30 Aug 2007 02:57:41 GMT

hi

sorry I forgot what JBOD means

what is JBOD (Just A Bunch Of Disks)
http://www.storagereview.com/guide2000/ref/hdd/perf/raid/levels/jbod.html

no RAID level configurable so you just need to install your OS normally

regards

Re: Supported Array Controller not detected

Andei — Thu, 30 Aug 2007 04:13:27 GMT

Thank you very much Karlo!!!,

One more question?

Can I buy one of the controllers you listed to make my server Raid-configurable?

Kind Regards!

Re: Supported Array Controller not detected

KarloChacon — Thu, 30 Aug 2007 04:23:21 GMT

hi

of course see the attached file
taken from here

http://h18000.www1.hp.com/products/quickspecs/12029_div/12029_div.HTML#Options

to buy a new controller for your server with RAID capabilities you just have to buy the controller with your hp provider (or on web) using the part number as you can see in the image

regards

dont forget assign some points if this was helpful

Re: Supported Array Controller not detected

KarloChacon — Fri, 31 Aug 2007 01:00:10 GMT

my pleasure

but next time dont forget

http://forums1.itrc.hp.com/service/forums/helptips.do?#34

regards