topic Re: DL380 G5 Windows 2003 iLO2 Power Problem in ProLiant Servers (ML,DL,SL)

DL380 G5 Windows 2003 iLO2 Power Problem

Jeff J Clark — Wed, 07 Nov 2007 11:46:29 GMT

We have several new DL380 G5 servers that we are prepping for production. As part of this preparation we have configured iLO2 and all seems to be working well.

One of the servers is running Windows 2003 SP2 and all the lastest HP firmware/drivers etc. When I shut down this server from Windows it shuts down and then 10-15 seconds later it powers itself back on! Very annoying!

I've checked the power settings in iLO and disabled the Auto Power on setting. I've also checked the ROM and disabled the Auto Power On setting there too, yet neither have made a difference?

Can anyone tell me what I'm missing or how to stop this please?

Thanks
Jeff

Re: DL380 G5 Windows 2003 iLO2 Power Problem

James ~ Happy Dude — Wed, 07 Nov 2007 12:07:57 GMT

Hello Jeff,
You have made the necessary changes;

This was earlier seen in 100 series servers;
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00614442

Is there a UPS Connected.. Just a Guesswork.
;)
Regards.

Re: DL380 G5 Windows 2003 iLO2 Power Problem

KarloChacon — Wed, 07 Nov 2007 18:56:46 GMT

hi

can you swap the power supplies from another server(Dl380 G5) to that server?

also have you try another UPS? or outlet?

Regards

Re: DL380 G5 Windows 2003 iLO2 Power Problem

Jeff J Clark — Thu, 08 Nov 2007 04:06:18 GMT

There is a UPS but it powers the entire room (roughly 30 servers) and is not connected via a Serial conenction.

The software for this UPS is not installed on the Dl380 G5.

We have a couple of other DL380 G5's with an identical spec running Linux (VMWare ESX) also with iLO and Insight configured (again identical in every setting except name and IP etc) yet these shutrdown without powering back up again?

Jeff

Re: DL380 G5 Windows 2003 iLO2 Power Problem

James ~ Happy Dude — Thu, 08 Nov 2007 04:11:04 GMT

Hello Jeff,
The only other option that I see is Wake ON LAN. Is this enabled in the RBSU ?

Regards.

Re: DL380 G5 Windows 2003 iLO2 Power Problem

KarloChacon — Thu, 08 Nov 2007 11:40:39 GMT

hi

Jeff I maybe also Hw did you swap components? power supply? power backplane?

regards

Re: DL380 G5 Windows 2003 iLO2 Power Problem

James ~ Happy Dude — Thu, 08 Nov 2007 12:22:15 GMT

Hello Jeff,
What Version of HP NC-Series Multifunction Driver that you are using ?

If you have installed PSP 7.9 .. this would be
http://h18023.www1.hp.com/support/files/server/us/download/27389.html
This seems to have this issue of reboot.

Try the Latest version :
http://h18023.www1.hp.com/support/files/server/us/download/27965.html
& if this Doesnt work,
try the one came with PSP 7.8, that is:
http://h18023.www1.hp.com/support/files/server/us/download/26803.html

Hope this works.

Regards.

Re: DL380 G5 Windows 2003 iLO2 Power Problem

KarloChacon — Thu, 08 Nov 2007 12:35:40 GMT

yes

checking my memory I don't know where I heard a similar issue and yes the driver worked

oh I remember a little more customer had 7.9 and reinstalled it no. go back to PSP 7.9 and worked

it was similar issue handled by some of my coworkers

regards

Re: DL380 G5 Windows 2003 iLO2 Power Problem

Jeff J Clark — Fri, 09 Nov 2007 04:56:55 GMT

Happy Dude you're a star! Downloaded and installed the latest Multifunction driver and my server now powers off and stays off!

Thanks
Jeff