topic Re: Insight Diagnostics stops at 94% in ProLiant Servers (ML,DL,SL)

Insight Diagnostics stops at 94%

Florian Sicking — Wed, 06 Feb 2008 11:45:54 GMT

Hi all,

I've a ML350 G4 here running Windows Server 2003 Std which reacts very slowly
after startup. I tried running HP Insight Diagnostics (Online Edition for
Windows, Version 7.9.0.2359) but it stops responding at 94% in the hardware scanning part.

Does anyone has an idea what might cause the issue(s)?

Re: Insight Diagnostics stops at 94%

James ~ Happy Dude — Wed, 06 Feb 2008 17:55:54 GMT

Hello Florian,
Try the Same with the Minimum configuration.
One Processor, no PCI, min Memory. See how it goes.

Also, Make sure the Server is on the latest Firmware & PSP.

Regards.

Re: Insight Diagnostics stops at 94%

KarloChacon — Wed, 06 Feb 2008 18:07:04 GMT

hi

I had similar issue with another type of server

just in case update Insight diagnostics

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3279707&prodTypeId=15351&prodSeriesId=397642&swLang=8&taskId=135&swEnvOID=1005#7832

if that does not work, yes follow Happy Dude recommendation

the issue I had was server needed System ROM firmware update

Regards

Re: Insight Diagnostics stops at 94%

KarloChacon — Wed, 06 Feb 2008 18:07:37 GMT

hi

sorry

this is the link

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=397642&prodNameId=3279707&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-e7be06dff9c040ae9d45b6a96a

regrads

Re: Insight Diagnostics stops at 94%

Florian Sicking — Thu, 07 Feb 2008 09:25:41 GMT

Hi,

@Happy Dude: Ok, I gonna try it and let you know how it went.

@Karlo: System ROM firmware update is another good point! Gonna try it as well...

Thanks to both of you! Btw, it might take some time to perform the steps as I'm quite busy currently. However, I'll surely come back to you and post my feedback.

Regards,
Florian

Re: Insight Diagnostics stops at 94%

KarloChacon — Thu, 07 Feb 2008 12:44:08 GMT

hi

that's fine
take your time and let us know the results

regards