topic Re: Finding system specs using serial number in ProLiant Servers (ML,DL,SL)

Finding system specs using serial number

BillClark22 — Mon, 01 Aug 2022 06:43:54 GMT

Click here to find system specs using serial number: https://partsurfer.hpe.com/

Is it possible to enter just the serial number of a Proliant server somewhere on the HP site and have it return the hardware information of the system? Something similar to what Dell has for their systems? Or does all that become available if I register the server under my account? I'm looking for an easy way to get a hardware list of a bunch of servers that are literally lying around on the server room floor without having to power each one up. Thanks.

Bill

Re: Finding system specs using serial number

Joshua Small_2 — Wed, 05 Mar 2008 21:58:40 GMT

I have nothing official on this, but I would say "no". I base this in the fact if you call HP support about a failed HDD or Power Supply, and give them your serial number, the helpdesk will have absolutely no way of working out what parts you have, or even the model of your server. You will always have to go remove the part and get a part number.

Re: Finding system specs using serial number

Pieter 't Hart — Thu, 18 Jan 2024 11:53:35 GMT

maybe this link to the info you want

https://support.hpe.com/hpsc/wc/public/home

it may describe the systems as delivered from factory.

offcourse HP doesn't know what options you added/removed.

Pieter

[Moderator edit: Updated the broken link.]

Re: Finding system specs using serial number

BillClark22 — Thu, 06 Mar 2008 14:21:12 GMT

Thanks, but that link only provides the warranty info, the model name and nothing specific about hardware. My question is this...WHY does HP NOT provide this?? I realize some add-ons or options may not be reflected but there has to be some database of serial & product numbers that are matched to the base hardware. Just astounded that this isn't anywhere to be found.

Re: Finding system specs using serial number

Pieter 't Hart — Tue, 29 Sep 2020 16:13:15 GMT

with the serial number you confirm the model details.
with the model you can retrieve the all documentation (including quickspecs) through https://support.hpe.com/hpesc/public/home

Re: Finding system specs using serial number

marcomatic — Tue, 29 Sep 2020 16:16:46 GMT

Of course that is a tool for that:

http://partsurfer.hp.com/search.aspx

I cannot imagine a Company like HP without a tool like that; and for me HP is superior in tools and support compare against DELL or the other competitors!!

Cheers friend!!

Re: Finding system specs using serial number

Torsten. — Tue, 29 Sep 2020 16:16:19 GMT

It's now https://partsurfer.hpe.com/

Re: Finding system specs using serial number

sungpillhan — Mon, 04 May 2020 14:20:54 GMT

This seems like the list of parts for a serial, not the server specs of the serial initially sold.

Re: Finding system specs using serial number

Torsten. — Mon, 04 May 2020 14:24:11 GMT

For server specs look up the quickspecs of the model.