topic Re: HP proliant server memory upgrade in ProLiant Servers (ML,DL,SL)

HP proliant server memory upgrade

Nay Thway — Fri, 08 Aug 2008 07:22:08 GMT

I have HP proliant server ML 530. Currently, the memory is 3GB(2X512KB and 2X1GB). I have bought additional 2X2GB and tried to upgrade to 4GB RAM and OS platform is win 2003 standard editional server 32 bit. first We take out the old 2X512 and add new 2X1GB to server (4X1GB). The hp event log show error "Corrected memory error threshold exceeded (system memory, memory module2)".Then the total memory show only 3.6GB. After that server restart frequently. Second we take out all memory and only test with 2X1GB newly bought. The total memory show 2GB. Now we change back to 2X512KB and 2X1GB old module.Please let me know your experience regarding this error/issue.

Re: HP proliant server memory upgrade

KarloChacon — Sat, 09 Aug 2008 03:55:26 GMT

hi

first of all

I recommend you to upgrade system ROM to be sure that this error "Corrected memory error threshold exceeded" it's not being cause by an old system rom

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3285469&prodTypeId=15351&prodSeriesId=341571&swLang=8&taskId=135&swEnvOID=1005#12212

- also try clear NVRAM

- also play around with the memory module so you can determine if you got a faulty memory DIMM or a faulty slot

- the 3.6 issue it's windows issue

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00883105&jumpid=reg_R1002_USEN

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01200792&jumpid=reg_R1002_USEN

regards

Re: HP proliant server memory upgrade

Channeath — Mon, 11 Aug 2008 00:29:50 GMT

-After we upgrade new RAM (4X1GB)to 4GB of RAM, The system show me 4GB in BIOS, but in windows system show only 3.6GB,Then the hp event log show error "Corrected memory error threshold exceeded (system memory, memory module2)".
-This issue because of ROM Bios or RAM?

Re: HP proliant server memory upgrade

Nay Thway — Mon, 11 Aug 2008 03:37:38 GMT

Hi Karlo,

Thanks for your reply!As I understand on your answer, we may have two issue.

1. "Corrected memory error threshold exceeded" error log.
We need to try to solve with following solution.
-Upgrade ROM
-also try clear NVRAM
-also play around with the memory module so you can determine if you got a faulty memory DIMM or a faulty slot

2.The memory show 3.6GB RAM in the windows & bios show 4GB RAM
- We need to try to solve this problem by enabling PAE..
Am I right?

Re: HP proliant server memory upgrade

KarloChacon — Mon, 11 Aug 2008 04:59:02 GMT

hi again

yes

1. Yes
2. Yes

you got it right

Re: HP proliant server memory upgrade

Gary Antonio Benavides — Mon, 11 Aug 2008 20:56:12 GMT

Just in case, check document attached on how to enable PAE