topic Re: DL360 Hard drive fault in ProLiant Servers (ML,DL,SL)

DL360 Hard drive fault

Sultan Ahmed — Thu, 30 Oct 2008 10:46:28 GMT

Hi I have a DL360 G3 server, which had a M/B fault which was replaced. Now it seems that both the hard drives (RAID 0) have failed as there is a constant red/orange light on. The hard drives have been replaced, however the array can not see any logical drives. Could this be a problem with the array card? anyone got any ideas

Re: DL360 Hard drive fault

Matti_Kurkela — Thu, 30 Oct 2008 11:30:38 GMT

If both drives have been replaced, you may have to reconfigure the array controller (typically, press F8 at boot when the SmartArray controller is printing its startup messages).

MK

Re: DL360 Hard drive fault

Terry Hutchings — Thu, 30 Oct 2008 12:07:49 GMT

Where is the LED currently lit? If the hard drives have been replaced with spares, then it would be normal for the controller to not see any logical drive unless there was one already configured on these replacements.

Re: DL360 Hard drive fault

Sultan Ahmed — Thu, 30 Oct 2008 13:20:41 GMT

But what does the constant red/orange x mean, does that mean that the hard drives are faulty or the array controller?

Re: DL360 Hard drive fault

Sultan Ahmed — Thu, 30 Oct 2008 15:06:23 GMT

ok, have had an engineer who has confirmed that the motherboard is faulty. This was replaced two days ago and since then the fault has appeared.

Re: DL360 Hard drive fault

Terry Hutchings — Thu, 30 Oct 2008 15:09:49 GMT

I would recommend booting off of the Smart Start CD and looking in the array configuration utility. I would like to find out what that says about the array. I would wager it sees the logical drive as failed. You may need to delete the logical drive, recreate it, then restore.

Re: DL360 Hard drive fault

Sultan Ahmed — Tue, 04 Nov 2008 09:29:01 GMT

The problem was related to the Motherboard, this was replaced again and all is good

Re: DL360 Hard drive fault

Grant P — Tue, 04 Nov 2008 15:11:50 GMT

terry does that mean you owe him on the wager?

Re: DL360 Hard drive fault

Terry Hutchings — Tue, 04 Nov 2008 15:14:40 GMT

No, cause he never went into the ACU while it was in this condition :)