topic Re: Recovery of logical drive failed in ProLiant Servers (ML,DL,SL)

Recovery of logical drive failed

lafonso — Mon, 15 Dec 2008 01:51:00 GMT

After replaced a bad HD in dl XXXX, the process tp rebuild mirror stop and enter in the state of "readyForRebuild", already replaced for a new HD with same speed 10k but the same problem...

any idea? to fix this issue?

Event Type: Warning
Event Source: CPQCISSE
Event Category: None
Event ID: 24603
Date: 12-12-2008
Time: 18:39:28
User: N/A
Computer: Server
Description:
Recovery of logical drive 1, configured on
Array Controller [Embedded], was aborted while rebuilding physical drive with DEVICE ID 0 on Port 1 due to an unrecoverable read error. The physical drive reporting the error is DEVICE ID 1 on Port 1.

Re: Recovery of logical drive failed

lafonso — Mon, 15 Dec 2008 01:53:58 GMT

The server is a:
Proliant dl360 g4

Re: Recovery of logical drive failed

KarloChacon — Mon, 15 Dec 2008 02:18:54 GMT

would you mind running an ADU report (array diagnostic utility) and post it?

thanks

Re: Recovery of logical drive failed

lafonso — Mon, 15 Dec 2008 02:47:53 GMT

the reportfile is attached...
regards

Re: Recovery of logical drive failed

KarloChacon — Mon, 15 Dec 2008 03:49:23 GMT

you got 2 HDDS

SCSI Port 1, Drive ID 0
HDD is OK

SCSI Port 1, Drive ID 1
this one has Fl Rd Recv (Fail Read recovery)
which means has some sectors with problems

I think you replaced SCSI Port 1, Drive ID 0?

6i controller firmwre 2.68 (8 Jun 2006)
when the latest is 2.84 (15 Jul 2008)

so you can try this

- First update ADU and ACU to more recent versions
and check if error comes up again

- second update firmware for controller and check again status.

- take out and put back the HDD you inserted to rebuild

- run erase utility on controller - power off server and remove both HDD and run erase utility

- if that does not fix issue recreate RAID

Re: Recovery of logical drive failed

KarloChacon — Mon, 15 Dec 2008 03:50:57 GMT

also you can post a Picture about ACU status

I forgot links

ACU
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=397638&prodNameId=3288140&swEnvOID=1005&swLang=8&taskId=135&swItem=MTX-cb964bdc57f8428aa9d6d7d953&mode=3

ADU
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=397638&prodNameId=3288140&swEnvOID=1005&swLang=8&taskId=135&swItem=MTX-4b253263b07b4ed799f8ea1010&mode=3

firmware online
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=426654&prodNameId=426655&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-5ce6254771904e8982335ff710

bye

Re: Recovery of logical drive failed

Prabhu Raj — Mon, 15 Dec 2008 04:01:29 GMT

As per your ADU report, there seems to be no hard ware issue but only problem with the logical drive.

Take complete data backup and system state backup.

Delete the logical drive and recreate the logical drive and reinstall the operating system. and restore the data.

This should solve your problem.

Re: Recovery of logical drive failed

Prabhu Raj — Mon, 15 Dec 2008 04:02:51 GMT

I have solved a same issue with my above solution.

Re: Recovery of logical drive failed

cesarvieira — Mon, 15 Dec 2008 11:07:42 GMT

As I saw on the ADU report you swapped the Disk 0, but the one that has some read errors is Disk 1, so it can't rebuild the Array.

I don't know if there's a official "fix" for rebuilding arrays with one hd with read errors.

If not, my suggestion is that you make a ghost image from Disk 1 to an external hd, then, after swapping the Disk 1, create a new array.

After this, load your previously backed up ghost image to this new array.

Otherwise you have to reinstall all server from scratch :(

If you need any further help just knock on.