topic Re: DL 180 G5 turns off automatically after 15-20 sec in ProLiant Servers (ML,DL,SL)

DL 180 G5 turns off automatically after 15-20 sec

MAH_2 — Tue, 03 Mar 2009 06:55:53 GMT

I have DL 180 G5 server . But this server is going off automatillay after 20 sec.

Re: DL 180 G5 turns off automatically after 15-20 sec

Taifur — Tue, 03 Mar 2009 09:28:26 GMT

Hi Linith

It could be reason for virus,hardware issue.
You can check it by reseating all of the parts (RAM,Processor), update the proliant support pack.
It will solve your issue.

Rgds//
Taifur

Re: DL 180 G5 turns off automatically after 15-20 sec

MAH_2 — Tue, 03 Mar 2009 09:40:01 GMT

I have already replaced the system board ,power back plane and power supply. Still same problem .Only the remaining parts is RAM ,processor and PCI riser board. When I start the server it is making FAN noise . Display will come .Proliant logo screen. Then it will go off. It is hardware problem only. when it is going off, the internal health LED is blinking in red .No other indication on the sys bd.Please help me in this case. Or any of the replaced parts may be DOA.

Re: DL 180 G5 turns off automatically after 15-20 sec

KarloChacon — Tue, 03 Mar 2009 22:38:01 GMT

go ahead and replace the temperature sensor cable

I've seen that cable causing those problems
this cable is shared in ml310 g5, ml150 g5, dl180 g5

but for your Dl180 g5 you need to replace the Drive cage since it is the part that comes with the temperature cable the drive cage spare number depends on the Dl180 G5 model you got I mean number of HDDs

Re: DL 180 G5 turns off automatically after 15-20 sec

MAH_2 — Wed, 04 Mar 2009 05:56:17 GMT

I have removed the Thermal sensor cable.But I am facing the same problem.

Re: DL 180 G5 turns off automatically after 15-20 sec

KarloChacon — Wed, 04 Mar 2009 12:00:51 GMT

I think if you remove it server still won't work since server needs it to power on

I can test that and be back to you just to be sure

Re: DL 180 G5 turns off automatically after 15-20 sec

KarloChacon — Wed, 04 Mar 2009 16:24:58 GMT

you know what I removed that cable and server did not turn off...

Re: DL 180 G5 turns off automatically after 15-20 sec

MAH_2 — Thu, 05 Mar 2009 06:01:56 GMT

You mean , when u remove the temeperature sensor cable, it works fine. That means this cable is not must.Please help me in this case. This server is down before 2 weeks. Still it is not UP.

Re: DL 180 G5 turns off automatically after 15-20 sec

MAH_2 — Thu, 05 Mar 2009 06:10:41 GMT

Hi Mr.Karlo, if it is sensor cable problem , please give me the spare part no for the same. to order.

Re: DL 180 G5 turns off automatically after 15-20 sec

KarloChacon — Thu, 05 Mar 2009 14:18:05 GMT

but like I wrote I removed the cable and server stayed up so it is not the cable

Re: DL 180 G5 turns off automatically after 15-20 sec

MAH_2 — Sun, 08 Mar 2009 03:51:31 GMT

In this case what you r suspecting. I sit system board or memory problem.

Re: DL 180 G5 turns off automatically after 15-20 sec

KarloChacon — Sun, 08 Mar 2009 04:00:01 GMT

but you said you already replaced System board
well I know SB can be DOA according previous notes you have not replaced RAM - Procs - Riser Cage1.

1. RAM As far as I know this server can be tested with 1 RAM at a time

2. get another one there is no other way to test

3. Remove physically the Riser cage these DL180 G5 does not need the riser cage to power on

4. System Board as I said might be DOA
is HP working with you on this?

Re: DL 180 G5 turns off automatically after 15-20 sec

MAH_2 — Sun, 08 Mar 2009 04:33:17 GMT

There r 2 RAM in this server. I have tested 0ne by one. Same problem. Removed the PCI riser cage also.I have tested with diffrent processor from BL 460 C same problem.
I have alreay open a case with HP. In this I have already ordered a Drive cage.I am waiting for that. HP also saying to wait for this part.

Re: DL 180 G5 turns off automatically after 15-20 sec

KarloChacon — Sun, 08 Mar 2009 04:39:19 GMT

oh I thought you had replaced it already the drive cage

Re: DL 180 G5 turns off automatically after 15-20 sec

MAH_2 — Sun, 08 Mar 2009 04:46:01 GMT

454365-001 this part no I have ordered.Is it correct part for the sensor cable.This is 8 HDD model.

Re: DL 180 G5 turns off automatically after 15-20 sec

MAH_2 — Tue, 10 Mar 2009 04:55:29 GMT

Hi Mr. Karlo, After replacing the power switch the server did not turn OFF.
Thanks for ur support.