topic Re: Embedded Serial number does no match server sticker in ProLiant Servers (ML,DL,SL)

Embedded Serial number does no match server sticker

Rob Woodcock — Mon, 09 Mar 2009 09:55:22 GMT

We have several HP servers which over the years have had new main boards.
Consequently when you query the serial number in the HP Management tool it doesn't match the serial number label printed on the outside of the server. Is there a way of altering the serial number electronically to match the printed number ?

Re: Embedded Serial number does no match server sticker

Cederberg — Mon, 09 Mar 2009 10:21:31 GMT

Yes you can alter the serialnumber in bios don't have the exact location of the menu in my head but it should be under advanced...

You should always change the Serial number to match the printed one for Warrenty and so on...

Re: Embedded Serial number does no match server sticker

Rob Woodcock — Mon, 09 Mar 2009 10:45:41 GMT

Thank you, very useful to know.

Re: Embedded Serial number does no match server sticker

Graeme Bray — Tue, 10 Mar 2009 01:15:49 GMT

SUMMARY/PROBLEM:
Serial Number is incorrect in the BIOS/SMHP.

SOLUTION:
1. Restart Server
2. Press [F9] for ROM-Based Setup Utility
3. Select System Information
4. Select Serial Number
5. Press [Enter] at warning screen
6. Delete old Serial
7. Enter correct serial number from Chassis.

This is the process I use.

Re: Embedded Serial number does no match server sticker

Rob Woodcock — Tue, 10 Mar 2009 07:51:03 GMT

Thanks all for your help.