topic Re: hpqilo2 errors in event log in ProLiant Servers (ML,DL,SL)

hpqilo2 errors in event log

Dean M Baker — Mon, 18 May 2009 09:30:20 GMT

Hi All.

I have a ML350 G5 server running Windows 2003 SP2 64Bit and have been getting some hpqilo2 errors in the event log since upgrading to PSP 8.20. Below are some of the errors that im getting. All are event id 57 and the source is hpqilo2:

Maximum PwrMeter count (1) exceeded
Duplicate thermal sensor indices: 7
Duplicate thermal sensor instances: 6
Duplicate thermal sensor indices: 6
Duplicate fan instances: 2
Duplicate fan instances: 1
Insert logical container 3 failed
Duplicate container instances: 9
Insert logical container 3 failed
Maximum indicator count (1) exceeded
Failed GET SENSOR READING, sensor 10
NetFN 0x4, command 0x2D timed out

Does anyone have any idea why this is happening? Is it because of PSP 8.20 and if so is there any fix?

Thanks
Dean

Re: hpqilo2 errors in event log

Michal Kapalka (mikap) — Mon, 18 May 2009 10:03:47 GMT

Hi Dean,

check this link ( yes i know is on the blade but after upgrade to the 8.20 version they have also errors ) :

http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1242644325304+28353475&threadId=1323879

mikap

Re: hpqilo2 errors in event log

Gary Benavides Meza — Mon, 18 May 2009 11:10:25 GMT

It is an issue caused by the HP ILO2 Controller driver on PSP 8.20. This is seen on windows 2003 64bit and 32bit. As far as I know HP is working on a solution at this moment the workaround is to force a downgrade to PSP 8.15 or to download the ILO Management Controller Driver to 1.80, SMH version to 2.1.15.210 and HP Insight Management agents to 8.15, which are part of PSP 8.15 by force downgrade.

HP Insight Management Agents for Windows Server 2003/2008
Type: Software - System Management
Version: 8.15.0.0 (21 Oct 2008)
Operating System(s): Microsoft Windows Server 2003, Microsoft Windows Server 2008 W32
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3201178&prodNameId=3288095&swEnvOID=1005&swLang=8&taskId=135&swItem=MTX-27fa96e466cc46b1b6e3af1d5d&mode=3

HP ProLiant iLO 2 Management Controller Driver for Windows Server 2003
Type: Driver - System Management
Version: 1.8.0.0 (9 Jul 2008)
Operating System(s): Microsoft Windows Server 2003
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3201178&prodNameId=3288095&swEnvOID=1005&swLang=8&taskId=135&swItem=MTX-93850678b0aa4460a0527451a6&mode=3

Type: Software - System Management
Version: 2.1.15.210 Rev. A (8 Jan 2009)
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=wk-67149-1

Re: hpqilo2 errors in event log

Gary Benavides Meza — Thu, 25 Jun 2009 17:36:16 GMT

Just to inform that there is already a new release of the HP ProLiant iLO 2 Management Controller Driver that fix the issue with the hpqilo2 with event id 57 in windows event log

Please be aware that this issues was already fix and the new release can be found in the following directory

Windows server 2003 x32
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=
en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swE
nvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-eda4b854262041b38
1297b26d6

Windows server 2003 x64
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=e
n&cc=us&prodTypeId=15351&prodSeriesId=1121486&swItem=MTX-9b30f46598304
9fba87cb924bc&prodNameId=3288144&swEnvOID=1113&swLang=8&taskId=135&
mode=4&idx=2

Windows server 2008 x32
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=
en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swE
nvOID=4022&swLang=8&mode=2&taskId=135&swItem=MTX-7337f21b3a1040f8ab8
68399f1

Windows server 2008 x64
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=
en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swE
nvOID=4024&swLang=8&mode=2&taskId=135&swItem=MTX-7cac2815745e479eb89
03f3ebb

Re: hpqilo2 errors in event log

Gary Benavides Meza — Thu, 25 Jun 2009 17:36:58 GMT

Windows server 2003 x32
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-eda4b854262041b381297b26d6

Windows server 2003 x64
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121486&swItem=MTX-9b30f465983049fba87cb924bc&prodNameId=3288144&swEnvOID=1113&swLang=8&taskId=135&mode=4&idx=2

Windows server 2008 x32
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=4022&swLang=8&mode=2&taskId=135&swItem=MTX-7337f21b3a1040f8ab868399f1

Windows server 2008 x64
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=4024&swLang=8&mode=2&taskId=135&swItem=MTX-7cac2815745e479eb8903f3ebb

Re: hpqilo2 errors in event log

thomas_bc — Tue, 21 Jul 2009 06:02:04 GMT

Hello All,

I've installed hpqilo2 fix for my HP DL380G5, to remove this event ID57, but error still appears. Do I need server reboot?
Best regards

thomas

Re: hpqilo2 errors in event log

tony_72000 — Mon, 27 Jul 2009 07:05:51 GMT

I have also installed the updated driver (1.11.2.0) on my ML350 G5 server and event are still there.

Have rebooted, buy no joy...

Can anyone tell me if version 1.11.1.0 works?

Re: hpqilo2 errors in event log

Chad_75 — Tue, 28 Jul 2009 14:16:09 GMT

I just installed version 1.11.1.0 (26 May 2009) and will reboot. I will report back soon.

Re: hpqilo2 errors in event log

Chad_75 — Tue, 28 Jul 2009 20:05:09 GMT

my issue has been resolved

Re: hpqilo2 errors in event log

Chad_75 — Wed, 29 Jul 2009 14:44:31 GMT

Now I am getting these errors:

Event Type: Warning
Event Source: hpqilo2
Event Category: None
Event ID: 57
Description:
NetFN 0x6, command 0x25 timed out

Event Type: Warning
Event Source: hpqilo2
Event Category: None
Event ID: 57

Description:
Cannot parse repository - monitoring disabled

Event Type: Warning
Event Source: hpqilo2
Event Category: None
Event ID: 57

Description:
NetFN 0x36, command 0x5 timed out

Event Type: Warning
Event Source: hpqilo2
Event Category: None
Event ID: 57

Description:
Failed GET SENSOR READING, sensor 12

Event Type: Warning
Event Source: hpqilo2
Event Category: None
Event ID: 57

Description:
NetFN 0x4, command 0x2D timed out

Re: hpqilo2 errors in event log

Michael Barbere — Tue, 20 Oct 2009 13:47:22 GMT

I am seeing the same thing that Chad is seeing.

BL460C G1

This is the last event before fully patched 2008x64 goes into a panic

Log Name: System
Source: hpqilo2
Date: 10/19/2009 8:21:22 PM
Event ID: 57
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer:
Description:
NetFN 0x36, command 0x2 timed out

The IML lists a Blue Screen Trap when the server was brought back online.

Blue Screen Trap (BugCheck, STOP: 0x0000009F (0x0000000000000003, 0xFFFFFA8006EF9060, 0xFFFFFA80071F4790, 0xFFFFFA80087443F0))

Server has 8.20 release of PSP installed. I can upgrade to 8.30 but I do not see a fix for this specific issue in it.

Has anyone else seen this issue?

Best Regards,

Michael Barbere

Re: hpqilo2 errors in event log

Michael Barbere — Tue, 20 Oct 2009 13:59:19 GMT

Sorry it appears I glanced over the 1.12.0.0 cp010795.exe notes.

I am going to install it.