topic Re: ml 370 g3 in ProLiant Servers (ML,DL,SL)

ml 370 g3

carol coleman — Mon, 31 Aug 2009 17:12:42 GMT

Good Morning,
This morning I noticed an amber light on one of my servers which I determined is internal systems. (second button)

How can I troubleshoot this issue? I inherited the servers and neither the SmartStart software nor the hp management software had not been installed. I have several different versions but do not know which version or what software to install to help me diagnosis the problem.

I would appreciate any guidance.
Thank you in advance,
carol

Re: ml 370 g3

Patrick Terlisten — Mon, 31 Aug 2009 17:18:18 GMT

Hello,

you can try to install the latest ProLiant Support Pack. This will install the Systems Management Homepae as well as the latest Insight Agents.

If you can open the running server, try to open it and look for red oder amber LEDs.

Best regards,
Patrick

Re: ml 370 g3

WFHC-WI — Mon, 31 Aug 2009 18:30:46 GMT

Hi Carol,

Consult this document:
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00690207/c00690207.pdf

Page E-11

This page may also help get more information about the server:
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual〈=en&cc=us&docIndexId=64180&taskId=115&prodTypeId=15351&prodSeriesId=316541

good luck

Re: ml 370 g3

asqwq — Tue, 01 Sep 2009 09:39:44 GMT

hi
i have one question :
does your server is work?
if your server work and just led is light ,
you ram is failed
If you can open the server, open and look for red LEDs.

best regards

Re: ml 370 g3

carol coleman — Fri, 04 Sep 2009 17:54:39 GMT

Thank you WFH-WI,
I installed the tools and had to reboot to complete the installation. Thankfully, the light went out and the Integrated Log shows:

Corrected Memory Error threshold exceeded (System Memory, Memory Module 3)

Without these tools, I would have still been in the dark as to what occurred.