topic Re: DL360 G3/G5 iLO problems in ProLiant Servers (ML,DL,SL)

DL360 G3/G5 iLO problems

yaaargh000 — Mon, 11 Jan 2010 18:43:15 GMT

Hi all,

I have just been charged with overseeing all of the servers in our company. The majority of them are the DL360 G3's and G5's with the ILO's already set up. What I'm noticing is that, the ILO is indeed active, however, after trying to establish a secure connection, the browser immediately reports that the connection has been terminated. I know that all I have to do is upgrade the firmware, however, the servers in question are in constant use, and a reboot is out of the question. Is there anyway to fix this issue? Any help would be greatly appreciated.

Sincerely,
Jimmy

Re: DL360 G3/G5 iLO problems

Johan Guldmyr — Tue, 12 Jan 2010 09:30:25 GMT

Hi, is it he same on all servers?
Is it the same if you ssh to the ilo interface? (Same ip, just use an ssh-client and port 22).

Are you using a proxy? Maybe that's causing the issue.

Re: DL360 G3/G5 iLO problems

yaaargh000 — Tue, 12 Jan 2010 17:47:28 GMT

Johan,

Unfortunately, for those that time out after trying to establish a secure connection, I cannot SSH to it as well. Is there any other alternative besides applying the Proliant Support Pack and having to restart the computer?

Sincerely,
Jimmy

Re: DL360 G3/G5 iLO problems

marcus1234 — Tue, 12 Jan 2010 18:19:28 GMT

which browser are you using
preffered is ie explorer vers 7 preferably 6
and are you on local subnet when trying to access them

any firewalls running symantec endpoint
Isa etc..

Re: DL360 G3/G5 iLO problems

yaaargh000 — Tue, 12 Jan 2010 18:47:42 GMT

Hey Mark,

Unfortunately, I'm running windows 7 64-bit, and I cannot install an older version of IE on it. I'm accessing them from and outside subnet and the symantec is disabled when I try to access these ILOs. I think unfortunately the only solution is to take each server offline individually to upgrade the firmware.....

Thank you for your suggestion though,

Jimmy

Re: DL360 G3/G5 iLO problems

Johan Guldmyr — Wed, 13 Jan 2010 08:19:09 GMT

Maybe with Win7 you can start XP-compatibiltiy thing (haven't looked into that but heard about it) and try to install IE6/7 in there?

Re: DL360 G3/G5 iLO problems

yaaargh000 — Wed, 13 Jan 2010 22:36:45 GMT

Johan,
I wish I couldn, unfortunately I'm running Windows 7 Home premium, which doesn't support it. However, I did have one of our tech guys, who has an older machine, access the ILOs via IE6, and it still is not accessible.

Thank you for all of your continuing support though,
Sincerely,
Jimmy

Re: DL360 G3/G5 iLO problems

marcus1234 — Thu, 14 Jan 2010 21:45:04 GMT

try with crossover cable directly in the ilo with explorer 6 or 7 what happens

Re: DL360 G3/G5 iLO problems

marcus1234 — Thu, 14 Jan 2010 21:47:05 GMT

the above direct connection is to eliminate any possible issues that may be caused by routers switches

Re: DL360 G3/G5 iLO problems

wobbe — Fri, 15 Jan 2010 23:44:37 GMT

Warning: Don't go upgrading the firmware on the 380g5's!!! It's a very simple procedure uploading that bin file trough the web interface but without upgrading other components it can lead to an instable system.
I don't have all details at hand but I can tell you that my servers had some random crashes because I updated that shitty firmware.

Re: DL360 G3/G5 iLO problems

yaaargh000 — Thu, 21 Jan 2010 23:34:46 GMT

Thanks for the update

Re: DL360 G3/G5 iLO problems

yaaargh000 — Thu, 21 Jan 2010 23:45:26 GMT

Here is something that is odd. Some of the iLOs that, when trying to establish a secure connection, times out, I can SSH into them, and reset the iLO. Then, I can only log on to the iLO once before it starts timing out again. Of course I go ahead and upgrade the firmware and the issue is resolved. However, for some of these iLO's I cannot SSH into them because it times out. Is there a way I can at least fix the SSH problem so that I can reset the iLO that way?