topic Re: Smart Array P410i - choose appropriate OS - firmware download in HPE ProLiant Storage Systems

Smart Array P410i - choose appropriate OS - firmware download

demahum — Wed, 13 Jul 2022 08:02:08 GMT

On the Drivers & Software for HP Smart Array P410i Controller - HPE Support Center download page, besides language, there is an option to choose OS as well.

My intention is just to check firmware versions available and compare them to those currently in use. However, for different OSes, different results show up.

What is the appropriate choice for it? E.g. server I am working on is Ubuntu server, but I see no Ubuntu listed in the dropdown menu.

My output (not complete, obviously) of hpacucli ctrl all show config is:

Smart Array P220i in Slot 0 (Embedded)    (sn: XXXXXXXXXXXXXX)

      logicaldrive 1 (136.7 GB, RAID 1, OK)
   array A (SAS, Unused Space: 0  MB)

      physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 146 GB, OK)
      physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 146 GB, OK)

   SEP (Vendor ID ....)

Smart Array P410i in Slot 3               (sn: 5001438025905868)

      logicaldrive 1 (4.9 TB, RAID 1+0, OK)
   array A (SAS, Unused Space: 0  MB)

      physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 900.1 GB, OK)
      ....

   Expander 250 (....)

   Enclosure SEP (Vendor ID HP, Model ....)

   SEP (Vendor ID ....)

[Admin: Updated with new link]

Re: Smart Array P410i - choose appropriate OS - firmware download

Torsten. — Mon, 13 Mar 2017 14:25:08 GMT

Latest firmware for P410i is in fact 6.64

http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=3902577&swItemId=MTX_2fe5ac5b7d9d489088825f3a4e&swEnvOid=4103

The OS selection is important for drivers, but is just standard for all the downloads.

The firmware for a smart array is always the same for any proliant server and any OS, but the utility to install is different.

Usually any windows version works with windows, and linux version works with linux and with the offline SPP.

There is NO special firmware depending on OS.

Re: Smart Array P410i - choose appropriate OS - firmware download

demahum — Tue, 14 Mar 2017 09:24:50 GMT

Firstly, @Torsten. - thanks for your answer. I really appreciate it and it helped.
Indeed, the same latest firmware appears if I choose any of the following as my OS (e.g.):

SUSE Linux Enterprise Server 10
Red Hat Enterprise Linux 5 Server

It confused me that I get different results if I choose OS independent as an option since, as you said, firmware should be the same no matter the OS.
Nonetheless, I have another question. Part of my output of hpacucli ctrl all show config detail is:

Smart Array P410i in Slot 3
   Bus Interface: PCI
   Slot: 3
   ...
   Firmware Version: 6.40
   ...

However, if I choose Revision History tab on the link you have shared, I see no 6.40 listed. Why does this occur? It means not all of them are listed or?

Thanks again a lot for your help.
Looking forward to see you answer.

Re: Smart Array P410i - choose appropriate OS - firmware download

Torsten. — Tue, 14 Mar 2017 09:59:45 GMT

There are 2 possible reasons.

1) Due to the move from hp.com to hpe.com some old versions disappeared.

2) this version was bad (google for "c04325462")

Re: Smart Array P410i - choose appropriate OS - firmware download

demahum — Tue, 14 Mar 2017 11:13:01 GMT

Thanks @Torsten. once again.

Just, I would like to clarify this one as well (again, part of my hpacucli ctrl all show config detail):

Smart Array P220i in Slot 0 (Embedded)
   Bus Interface: PCI
   Slot: 0
   RAID 6 (ADG) Status: Enabled
   Controller Status: OK
   Hardware Revision: B
   Firmware Version: 5.42
...
 physicaldrive 1I:1:1
         Port: 1I
         Box: 1
         Bay: 1
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 146 GB
         Rotational Speed: 15000
         Firmware Revision: HPDD
         Model: HP      EH0146FARWD
...
Smart Array P410i in Slot 3
   Bus Interface: PCI
   Slot: 3
   RAID 6 (ADG) Status: Disabled
   Controller Status: OK
   Hardware Revision: C
   Firmware Version: 6.40
...
physicaldrive 1I:1:1
         Port: 1I
         Box: 1
         Bay: 1
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 900.1 GB
         Rotational Speed: 10500
         Firmware Revision: HPD5
         Model: HP      EG0900FCVBL
...

From the above:

I have two controllers: P220i (embedded) and P410i?
Each of the physical drives has firmware revision which can also be updated since I have them listed under Firmware - SAS Storage Disk?

What is the difference between Firmware revision and version? I can update firmware version for the controller and firmware revision for each of the disks?

Re: Smart Array P410i - choose appropriate OS - firmware download

Torsten. — Wed, 13 Jul 2022 08:04:37 GMT

Consider this all as firmware versions.

You can either lookup each disk model at www.hpe.com/support or you get the current SPP and run it / boot it.

Search Results | HPE Support

[Admin:Replaced broken link]

Re: Smart Array P410i - choose appropriate OS - firmware download

Torsten. — Wed, 13 Jul 2022 08:26:39 GMT

I remember now what was wrong with firmware 6.40:

~~http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c03995433~~

[Admin: The above link is no longer valid]