https://community.hpe.com/t5/server-management-insight/clearing-the-device-status/m-p/3366355#M13845 I'm pretty new to IM and have been given a task to sort out out current implementation. There are a number of issues so I'm sure I'll be posting again. <BR /><BR />The issue I could do with some help on at the moment is one of Uncleared Device Events. We are running IM7 sp2.3 on a Win2k(sp4) server. <BR /><BR />The Device status bar lists a lot of uncleared device errors. When I go to the device and clear them it doesn't change on IM? ex I have 10 reported degraded devices, I go to the server and it doesn't report anything but it doesn't update IM.<BR /><BR />Oddly, on the uncleared events everything works fine - if I go to the serevr and clear an event it updates IM.<BR /><BR />This is driving me bonkers at the moment - i've looked around for docs on this and can't find anything. The Comopaq technical and user docs I have and all the troubleshooting guides I've looked at don't cover this.<BR /><BR />ANY help will be appreciated,<BR /><BR />Cheers<BR /><BR />Lee Thu, 26 Aug 2004 18:34:38 GMT Lee Wright_2 2004-08-26T18:34:38Z https://community.hpe.com/t5/server-management-insight/clearing-the-device-status/m-p/3366355#M13845 I'm pretty new to IM and have been given a task to sort out out current implementation. There are a number of issues so I'm sure I'll be posting again. <BR /><BR />The issue I could do with some help on at the moment is one of Uncleared Device Events. We are running IM7 sp2.3 on a Win2k(sp4) server. <BR /><BR />The Device status bar lists a lot of uncleared device errors. When I go to the device and clear them it doesn't change on IM? ex I have 10 reported degraded devices, I go to the server and it doesn't report anything but it doesn't update IM.<BR /><BR />Oddly, on the uncleared events everything works fine - if I go to the serevr and clear an event it updates IM.<BR /><BR />This is driving me bonkers at the moment - i've looked around for docs on this and can't find anything. The Comopaq technical and user docs I have and all the troubleshooting guides I've looked at don't cover this.<BR /><BR />ANY help will be appreciated,<BR /><BR />Cheers<BR /><BR />Lee Thu, 26 Aug 2004 18:34:38 GMT https://community.hpe.com/t5/server-management-insight/clearing-the-device-status/m-p/3366355#M13845 Lee Wright_2 2004-08-26T18:34:38Z