topic Re: JG924A in Switches, Hubs, and Modems

JG924A

Ricardo1601 — Mon, 11 Nov 2019 06:10:17 GMT

Enter your choice(0-4): 0

===========================<EXTEND-BOOTWARE MENU>===========================
|<1> Boot System |
|<2> Enter Serial SubMenu |
|<3> Enter Ethernet SubMenu |
|<4> File Control |
|<5> Restore to Factory Default Configuration |
|<6> Skip Current System Configuration |
|<7> BootWare Operation Menu |
|<8> Clear Super Password |
|<9> Storage Device Operation |
|<0> Reboot |
============================================================================
Ctrl+Z: Access EXTEND-ASSISTANT MENU
Ctrl+F: Format File System
Ctrl+C: Display Copyright
Enter your choice(0-9): 1
Starting to get the main application file--flash:/JG924A-CMW520-R1110.bin!
The main application file does not exist--flash:/JG924A-CMW520-R1110.bin!
Starting to get the backup application
file--flash:/JG924A-CMW520-R1110_bak.bin!
The backup application file does not
exist--flash:/JG924A-CMW520-R1110_bak.bin!
Starting to get the secure application file--flash:/secure.bin!
The secure application file does not exist--flash:/secure.bin!
Booting App fails!

ANY HELP PLEASE

Re: JG924A

mmilev — Mon, 11 Nov 2019 14:20:27 GMT

Hi,

It seems that 1920-24G-JG924A does not have any images to boot.

You can verify which files you have on flash with “3. Display all files in flash”.

If you have any .bin files then you need select them from “2. Select image to boot”.

If you do not have any .bin files at all then you need to download the image to flash selecting “1. Download image to flash” using the listed options.

Then you need to select the image and to reboot.

Please always verify using “3. Display all files in flash”

The 1920 24G images you can find on the link:

https://h10145.www1.hpe.com/downloads/SoftwareReleases.aspx?ProductNumber=JG924A

I hope this helps.

Best regards

Re: JG924A

mmilev — Tue, 12 Nov 2019 12:57:34 GMT

Hi again,

Just to add that previous procedure is for the 1950 bootrom menu which I see, is a slightly different than the bootware menu of 1920. The logic is the same so please find below my suggestion:

Verification which files are available on flash:

<4> File Control then <1> Display All File

If there are not any available you need to download the image to flash:

<3> Enter Ethernet SubMenu then

<5> Modify Ethernet Parameter then

<2> Update Main Application File

Finally from the main bootware menu

1> Boot System

Please search for Table 7 BootWare menu options where there are also examples for the above activities:

https://support.hpe.com/hpsc/doc/public/display?docId=a00069833en_us

Regards