topic HP9315 arp problem with port monitoring in Switches, Hubs, and Modems

HP9315 arp problem with port monitoring

Andrew Kargalov — Tue, 23 May 2006 04:26:00 GMT

Hi!

When I turn on monitoring an outgoing traffic on some port, device seemed not work with arp protocol well and it can't act as router correctly.
Mac learning and forwarding at L2 proceseed well.

My working config except passwords in attachment.

When I say my device:
conf t
int e 7/16
monitor e 3/7 output
troubles begin. Periodicaly switch lose devices on all vlans. I use the command "clear arp" for provocation.

It's remarkable, that if I use any port on slot's 11-13 as mirror all work OK.

Is it the bug in procurve software?

Re: HP9315 arp problem with port monitoring

Matt Hobbs — Tue, 23 May 2006 05:55:59 GMT

Hi Andrew,

I feel like I have also seen this issue before but didn't follow it up at the time.

You are already running the latest firmware available on the ProCurve website which is great. If you have steps to reproduce the issue I recommend you log a call with HP support.

Matt

Re: HP9315 arp problem with port monitoring

Andrew Kargalov — Tue, 23 May 2006 17:51:46 GMT

Hi Matt!

This issue reproduced well (with another EP managment module in the same chasis too).

Please, tell me right e-mail to contact whith HP support. There is no any "bug report" link on HP site...

Re: HP9315 arp problem with port monitoring

Matt Hobbs — Tue, 23 May 2006 19:44:33 GMT

It's best if you can call HP via the phone and log the call that way.

http://welcome.hp.com/country/us/en/wwcontact

Alternatively you can fill out this form:

http://www.hp.com/rnd/assistance/email.htm

Re: HP9315 arp problem with port monitoring

Andrew Kargalov — Tue, 23 May 2006 20:25:22 GMT

Thanks Matt! I have sent notification to HP by web-form.