topic Re: DV 6040US Broadcom Wireless Adapter NOT WORKING in Communications and Wireless

DV 6040US Broadcom Wireless Adapter NOT WORKING

Angel Gimenez — Mon, 12 Mar 2007 12:01:54 GMT

I've read several threads like this one but none so far has fixed my problem so I decided to create a new one.

Its simple the wireless switch is on and when windows starts it simlpy shows orange as disabled but the funny thing is that when you check your devices its not even listed. Try to add new hardware? wont work. Did some Restore points and worked 1 time. But after a restart came back to the same issue.

Does anyone have any idea on this one ?

I'm honestly about to burn this notebook. Sent email to HP support. No answer so far.

Hope I can find help here.

Thanks in advance.

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

razzer — Wed, 14 Mar 2007 21:52:22 GMT

sounds like it's not detecting it.is the switch turned on or off through the adaptors software?is it configured through windows or the adaptor software?you can try to reinstall.

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

Rich McNabb — Thu, 15 Mar 2007 12:31:04 GMT

Hi,

I have a similar problem at the moment as well. I upgraded to Vista and the wireless device was working fine and then for some reason it stopped working to the point of not even showing up in device manager and the hp wireless assistant is only showing bluetooth now. The wireless is activated as in showing a blue light and the WLAN service is started. I tried extracting the wireless software and running setup again but no change in device manager. I have even flashed the bios (including going into the bios and selecting load setup defaults) and reinstalled the chip-set software. The Online help was pretty average but when I spoke to a guy on the phone yesterday he said that a few people were experiencing the same issue and that new drivers are going to be posted on the hp.com website within the next 10 days. So at the moment I am just checking the site to see if there is any change and will call back after the time has expired to get an update. I am not too sure how long you have had you computer but you could try and get in touch with HP on the phone. I hope this helps and that you get working again. Take care, cheers!

- Rich McNabb

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

mateusz84 — Mon, 16 Apr 2007 14:58:06 GMT

I have exactly the same problem on pavilion dv6150eu. Any help yet?

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

Angel Gimenez — Tue, 17 Apr 2007 13:01:43 GMT

I'm still waitin on a solution for this. HP has contacted me. But they don't seem to understand that the device is not recognized by windows on the startup. Therefore I cannot right click the wireless device to enable it.

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

TriRan — Fri, 20 Apr 2007 12:14:10 GMT

i am also having the same problem.... a few weeks back i was getting some BSOD's then i woke up and turned my laptop on and noticed the wireless card was gone... i rebooted and reinstalled the drivers and it worked then a couple days later it did the same thing and i have not been able to get it to work since...

i am running dv2125nr Windows XP Media Center SP2

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

Adam Rausch — Fri, 27 Apr 2007 16:20:09 GMT

I also have the same problem. Did the online chat with HP support. Told them that it wasn't listed in Device Manager, always had a orange light..... They didn't ask anymore questions, just got my address and are shipping out a box to send it to the repair shop.

Anyone found a solution, I would rather not ship it to them.

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

TriRan — Tue, 12 Jun 2007 22:58:12 GMT

mine is still messed up.. and i also feel the same way you do adam... ive tried everything i can think of... its also kind of odd every few reboots or so my built in card suddenly starts working but if i reboot again ( after it started working ) it is disabled

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

david hallett — Thu, 21 Jun 2007 16:52:04 GMT

i also am experiencing problems with wireless on my pavilion dv6095ea. the computer wont reckonise the broadcom mini pci adapter in device manager, ive tried every thing, even a new adapter! still the same probs. every now and then i reboot and everything is fine until a reboot.

has anyone got a fix for this? please

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

janpryl — Thu, 21 Jun 2007 20:44:59 GMT

Hi everyone,

Please take a look at:
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1107945

Good luck

Jan Pryl - Brazil (hp DV 6058cl with the same problem)

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

samlab — Sun, 24 Jun 2007 11:58:03 GMT

1) Restart the computer and enter into Safe Mode.
2) Uninstall the wireless driver from Control Panel.
3) Goto Program Files in your C drive and look for the Broadcom folder and delete it. Make sure that you remove it from the Recycle Bin too. Also you should have the latest version of the driver. (Boardcom 4.100.15.5) The HP website has this available (sp34152.exe). [Get the driver downloaded on your computer before doing any of these steps] In the SWSetup folder there should be a folder named WLAN delete all the files in there and replace it (copy and paste) the Boardcom files that you downloaded.
3) Restart the computer and enter into Safe Mode again.
4) Reinstall the driver. Check in Device Manager to see if the driver is there. If not then restart the computer and enter in Safe Mode again. The computer should see the wireless driver now.
5) In the C:\ProgramFiles\Boardcom there would be several system and configuration files. Right click on each of them and make the files Read-Only and click OK. The computer is going to give you an error. Ignore it and click on Cancel. Go back to the properties and you will see that the files are now Read-Only. Also goto C:\Windows\system32\drivers and look for a file named bcmwl5.sys and right click on the file and goto properties and make that file Read-Only.
6) Restart the computer and enter the computer in normal mode. The wireless driver should be installed and in the device

IT'S THE BATTERY!!!!!!

I can prove it.

Follow my sequence of power-off, remove power tip, remove battery, fire-up. Wireless works.

Power-down, put back battery, power-up. Wireless works!

Power-down and next time you power-up the Wireless WON'T work!

Why? Because the motherboard has kept some memory status about the battery condition and for some reason won't apply power to the Wireless card.

This is why it takes a few months for it to stop working. Its something to do with the memory cells in the battery and some status saved on teh motherboard.

Another way to get it working.

Hit F10 at BIOS startup.

F9 to load factory defaults.

f10 to save them.

Power off.

Remove power tip and set the wireless swicth to On.

Fire up laptop on battery.

When blue light comes on then attach power tip.

I still believe its interaction between battery, motherboard and power tip.

Anyone know what info gets kept in flash memory of motherboard about battery. My battery checks-out at 100% but I stioll have this problem.

FOLLOWING THIS DIRECTION

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

Jose A Macias — Thu, 12 Jul 2007 17:46:18 GMT

Hey i just talked to a cust-serv. rep like 8 hours ago and they are too, shipping a box to do maintenance on thst problem, same description and it's the same scenario, wondering if they are gonna have to do a recall, jaja... I'll try the power tip way but it won't do it for me since i have to move around with the puter alot.

you might corroborate the battery theory, download the hp battery check utility, mine says that the status of MY battery is : REPLACE, jaja, so if Angel is right it might be a nce way to check...

peace out...

-Gahiel

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

Andreas Pircher — Thu, 12 Jul 2007 18:21:03 GMT

The same thing with my dv6155eu. It also started about 6 month after buying it. Worked with the laptop without powertip until less than 10% of battery power was available. Then IÂ´ve put it back to the desktop and connected the power tip. The next morning WLAN was gone.

Also tried everything. It came back once after hybernate - but after a few hours it was unavailable again.

Starting without battery does not help in my case either does the whole safe-mode-boot thing. Also tried bios update, driver reinstall - everything I found anywhere in the web.

Ugly thing.

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

Jose A Macias — Thu, 12 Jul 2007 18:30:35 GMT

So has hp said anything about it, or or off the record?
-Andres

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

Tim Shubbie — Mon, 30 Jul 2007 19:44:15 GMT

dv6000 disappearing broadcom -- my wireless switch changes colors from orange to blue when toggled. Nothing unusual about that... except that the wireless card has been removed.

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

KaleadM — Tue, 07 Aug 2007 10:28:25 GMT

I have a dv6113US and same exact problem.

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

Beebe_1 — Sat, 11 Aug 2007 10:22:02 GMT

Hey all,

See this thread (among others). This is clearly a big problem for HP and everyone should know about it. Sorry I can't give any advice other than this.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1104931

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

richard1k — Fri, 31 Aug 2007 23:43:05 GMT

I also have wireless adapter (broadcom) working problem. I also couldn't download BIOS. Today I found there is new BIOS file at http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=ca&dlc=en&product=3289680〈=en

BIOS: WinFlash for HP Notebook System BIOS (for Notebooks with AMD processors) - Microsoft Windows/Vista-Based
Dated: 07-2007 ; Version: F.3A ; Size: 3.16M

Have anybody tried it?

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

dissatisfied cust — Sat, 22 Sep 2007 12:46:46 GMT

This is a well documented prob with this series of notebooks and if you do a search on the Internet you'll find lots and lots of unhappy and frustrated people. None of the fixes work and HP tech support is absolutely horrendous. I have wasted hours and hours troubleshooting this issue and dealing with HP's inept tech support to no avail. Replacing the WLAN card and MoBo do not even solve the issue. In addition, there are other well documented issues (Displays going black, continuous beeping noises, not starting, etc) that will most likely crop up over a short period of time from what I've researched. Unfortunately, these notebooks are crap and HP is doing nothing to recall/replace them. Even folks who's notebooks are still under warranty are having huge issues resolving this issue with HP. My warranty expired on my DV6000 a few weeks ago so now I am screwed and stuck with a 13 month old notebook that doesn't work correctly and will most likely have serious additional issues in the near future. I totally regret buying this pc and realize now that I've wasted a lot of money. Along with everyone else who bought this series of notebooks I am extremely dissatisfied with the product and HPâ s lack of support to itâ s customers.

Re: DV 6040US Broadcom Wireless Adapter NOT WORKING

Billy Travers Viewpark — Sun, 14 Oct 2007 16:44:23 GMT

________________________________________
I know the feeling.I have just spent all week trying to fix the same problem with my new DV6152EU.
I have just solved the problem with the adapter and i have restarted the laptop ten times and it is now finding the Broadcom 802.11 wireless WLAN everytime.
My solution is as follows:
Insert the battery with power off.Turn laptop on and allow to start normally.Once fully loaded up,select shutdown from start menu.Remove power and then the battery.
IMPORTANT STEP AS FOLLOWS:
Leave mains power switched off and keep the battery out of the laptop.Press and hold in the POWER ON switch on the laptop for 20 seconds and then release.
Plug the laptop to the mains socket with battery still left out and power up as normal.The adapter should now be visible.
THE REASON:
The motherboard,battery and adapter are having an undiagnosed conflict as stated in another responce.Pressing and holding the POWER ON button with no external power source clears the motherboard and any internal power storing devices of their power,allowing the adapter to reset and work.This must be a problem with thousands of laptops made by HP and i was surprised that no information on patches or updated drivers are available for this particular fault as it has occured in many countries.
I really hope this helps all of you as i was going dizzy trying to cure this fault and the feeling of relief when it worked was immense.
HP dont seem to be responding as a few of you have stated,very very very poor assistance from them.Broadcom also are not blameless and both companies should get together and come up with a solution as laptops are designed to be mobile,but that isnt the case if the wireless function is faulty.