discussione Re: HP Smart Array P400 controller | HDD amber LED | rx6600 in Integrity Servers

HP Smart Array P400 controller | HDD amber LED | rx6600

Aamir_Majeed — Sun, 01 Apr 2012 13:18:40 GMT

Hi,

Our Customer has one rx6600 server, one of HDD was showing pre-failure amber LED.

In order to verify I have checked "sautil" output, I was getting same status i.e.. HDD is failed.

HDD is configured in raid 1+0 group, after replacing HDD, arrary re-built successfully and also HDD status in "sautil" output changed to OK.

But, we are still getting Amber LED on HDD.

Please advise.

Thanks,

Aamir Majeed.

Re: HP Smart Array P400 controller | HDD amber LED | rx6600

S_Logan — Mon, 02 Apr 2012 13:03:16 GMT

Hi Aamir,

Could you please post the SAUTIL output.

Example: #sautil <device_file>

HTH,

Surendar

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Re: HP Smart Array P400 controller | HDD amber LED | rx6600

Aamir_Majeed — Mon, 02 Apr 2012 13:36:28 GMT

Thanks Surendar, for your reply.

Issue has been resolved after replacing HDD.

Re: HP Smart Array P400 controller | HDD amber LED | rx6600

S_Logan — Mon, 02 Apr 2012 17:50:21 GMT

Hi Aamir,
Thank you very much for the update.
predictive failure was
referred in many documents.

HTH
Surendar

Re: HP Smart Array P400 controller | HDD amber LED | rx6600

Aamir_Majeed — Mon, 02 Apr 2012 17:58:34 GMT

Hi Surendar,

You are quite right, but sautil output was creating confusion by showing every status "OK"

---- LOGICAL DRIVE SUMMARY ---------------------------------------------------

# RAID Size Status

0 1+0 139982 MB OK

1 1+0 139982 MB OK

2 1+0 139982 MB OK

---- SAS/SATA DEVICE SUMMARY -------------------------------------------------

Location Ct Enc Bay WWID Type Capacity Status

internal 1I 1 4 0x5000c50005d46679 DISK 146.8 GB OK

internal 1I 1 1 0x5000c50005d424f9 DISK 146.8 GB OK

internal 2I 1 8 0x5000cca00a6ef371 DISK 146.8 GB OK

internal 2I 1 7 0x5000c50005d496f1 DISK 146.8 GB OK

internal 2I 1 6 0x5000c50005d42d91 DISK 146.8 GB OK

internal 2I 1 5 0x5000c5001a999ad9 DISK 146.8 GB OK

Thanks.

Aamir Majeed.

Re: HP Smart Array P400 controller | HDD amber LED | rx6600

S_Logan — Tue, 03 Apr 2012 04:28:19 GMT

Hi Aamir,

Was there any S.M.A.R.T errors in that failing drive?

It will be available in sautil <device file> output ( disk summary).

----------------------------------------------------

Example:

---- SAS/SATA DEVICE 3I:1:3:0x5000c500014b62a1 [DISK] ------------------------
Connector Location............................... internal
Connector........................................ 3I
Enclosure........................................ 1
Bay.............................................. 3
WWID............................................. 0x5000c500014b62a1
Device Type...................................... DISK
Disk Capacity.................................... 73.4 GB
Device Status.................................... OK
Device Vendor ID................................. HP
Device Product ID................................ DH072ABAA6
Device Serial Number............................. 3PD0AL1Z000097420160
Device Firmware Version.......................... HPD2
Reserved Area (cfg/status info).................. 33554.4 KB (33.6 MB)
Block Size (bytes/sector)........................ 512 bytes
M&P Data Stamped?................................ yes
Last Failure Reason.............................. none
Physical Disk Flags:
Disk present and operational................... yes
Non-disk device detected....................... no
S.M.A.R.T. supported........................... yes
S.M.A.R.T. errors (in factory M&P data)........ no
S.M.A.R.T. enabled............................. yes
S.M.A.R.T. errors (in powerup M&P data)........ no
Attached to external connector................. no
Configured in a logical drive.................. yes
Configured as a spare disk..................... no
Disk write cache enabled at spin up............ no
Supports redundant controller operation........ no
Disk write cache enabled in current page....... no
Disk write cache disabled in default page...... yes

-------------------

HTH,

Surendar

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