topic Re: bl860c i4 Voltage Fault MP sel log in Integrity Servers

bl860c i4 Voltage Fault MP sel log

ThuNDeR34 — Thu, 14 Sep 2023 15:16:41 GMT

Hello.
MP sel log as below occurred on our bl860c i4 server.

Log Entry 934: 09 Sep 2023 18:54:19
Alert Level 5: Critical
Keyword: VOLTAGE_FAULT
Voltage Fault - Check all boards with this voltage.
Logged by: iLO Bay 2
Sensor: Voltage - MEZZ4 PWR
Data1: Performance Lags
B264FCBF5B020721 FFFF010677020400

Occurs when the server is rebooted(planned every 3 months).
I wonder which voltage is faulty.
At first I guessed it was a system board battery, but MP log seem a little different.
Can someone help and analyze it?
We need help.
Thanks.

Re: bl860c i4 Voltage Fault MP sel log

Maurizio De Tommaso_ — Thu, 14 Sep 2023 12:42:06 GMT

Open a ticket to HPE support; HPE will surely be able to help you.

/Maurizio

Re: bl860c i4 Voltage Fault MP sel log

ThuNDeR34 — Tue, 19 Sep 2023 13:40:41 GMT

Thank you for your reply.
I also want to open the case on HPE, but this server contract is currently missing due to a mistake in HPE sales.
I asked because I was curious about the message before completing the additional contract.
Thanks.

Re: bl860c i4 Voltage Fault MP sel log

shiva_jr — Fri, 15 Dec 2023 17:10:34 GMT

Hi ThuNDeR34,
Let me know if you were able to resolve the issue.
If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.
Looks like the issue with Mezzanine. Please refer this document.
Regards,
Shiva_JR

Re: bl860c i4 Voltage Fault MP sel log

ThuNDeR34 — Wed, 20 Dec 2023 04:48:07 GMT

@shiva_jr Hi shiva_jr
Thank you for your reply.
This problem has not yet been resolved.
I'm guessing it's a Mezzanine problem, but I can't check any logs and status other than that message.
I don't have document link permission, so please let me know what the document title is.

Thank you.