topic Re: hp rx2660 in Integrity Servers

hp rx2660

liridon — Thu, 08 May 2008 11:05:33 GMT

can somebody help me about this error on HP Integrity Server RX2660. Thanks

467 Minor Forward Progress System Firmware 0 BOOT_REBOOT CPU rebooting

466 Informational Baseboard Management Controller; SOFT_RESET Soft Reset

465 Warning System Firmware 0 OS_MCA_NOT_REGISTEREDOS MCA address not registered

464 Fatal System Firmware 0 MC_INITIATED Machine Check initiated

463 Fatal Redundant w/ an E0 code; MACHINE_CHECK_INITIATED Machine Check initiated

462 Informational System Firmware 0 BOOT_SWITCH_INSECURE_MODE System has been switched to insecure mode

461 Minor Forward Progress System Firmware 0 BOOT_REBOOT CPU rebooting

Re: hp rx2660

JP Watson — Thu, 08 May 2008 11:39:01 GMT

The rx2660 appears to have experienced a Machine check. There are different types, some correctable and some not, which can cause the system to shutdown. In this case it was not corrected which resulted in a MCA (Machine Check Abort). You can read more about it in the rx2660 User Service Guide (Nov 07) at http://docs.hp.com/en/AB419-9002C/AB419-9002C.pdf starting on page 105.

Your best course of action is to contact HP support to have the MCA dump analyzed. Depending on the Operating system used, you may be able to collect the MCA online, but it is also available from the efi shell using the command "errdump mca".

Re: hp rx2660

liridon — Thu, 15 May 2008 12:57:58 GMT

Dear Watson,
Thanks for your help.Now i am in contact with HP support.