Itanium 1 CPU replacement program

bgawert — Mon, 03 May 2004 15:10:44 GMT

Some time ago HP replaced the Itanium1 CPUs of i2000, rx4610 and rx9610 with C0 and C1 stepping due to an CPU error. Sadly, I can't find any whitepapers or any other mention of it any more, and even the CPU test tool that tells me if I have affected CPUs or not is gone.

Anyone knows where I might find the informations or a statement about these CPU replacements and the CPU test tool?

Benjamin

Re: Itanium 1 CPU replacement program

Ted Buis — Wed, 05 May 2004 14:42:29 GMT

From the HP customer letter of 9/16/02: "To ensure that HP can provide updated processors promptly once parts are available, it is important for orders to be placed for the kits as soon as possible. If you received this letter via mail from HP, please contact the HP Itanium Center of Expertise (ICOE) at 1-800-593-6631 to place an order for the number of processor update kits you require. Customers outside of the Americas should contact their local HP support office. When requesting updated processor kit please reference the â Merced Processor Updateâ ."
I have no idea of this offer is still valid, but I would suggest trying to place the

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Itanium 1 CPU replacement program

Re: Itanium 1 CPU replacement program