topic Re: RX2600 problem on boot in Integrity Servers

RX2600 problem on boot

Dr. Robert Young — Tue, 21 Jul 2009 00:43:34 GMT

Turned on our RX2600 w/ OpenVMS 8 and got a system RED light on the front. Will not even display the EFI. System diag from MP is attached showing what looks like some memory issues. Any thoughts or suggestions???

If it were "just" memory, then I'd get more...but what if it is something on the board that SUPPORTS the memory????

Re: RX2600 problem on boot

Sameer_Nirmal — Tue, 21 Jul 2009 00:59:05 GMT

Looks like the memory modules install order is not correct. I would install the memory modules in the correct order as per this document

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=130&prodSeriesId=447335&prodTypeId=15351&objectID=c00252535

Note: All four DIMMs in a quad must be identical as well.

Re: RX2600 problem on boot

SoorajCleris — Tue, 21 Jul 2009 03:59:51 GMT

Hi Robert,

In the log I can see

15 SFW 0 *3 0x7680031B00E00110 000000001B1A0B0A MEM_DIMM_QUAD_MISMATCH
20 Jul 2009 18:45:24
16 SFW 0 *3 0x7680026F00E00130 FFFFFFFF00FFFF72 MEM_DIMM_THERMAL_LOAD_ORDER_WARN
20 Jul 2009 18:45:24
17 SFW *5 0xC14A64BB44020150 FF3F4070000F0300 Type-02 0f7000 1011712
20 Jul 2009 18:45:24
18 SFW 0 *7 0xE08000D100E00160 0000000000000000 MEM_NO_MEM_FOUND

It seems like

The MEM_DIMM_QUAD_MISMATCH error caused the other error,

In config there is a recommendation that
" Infinion/Samsung Memory can not be mixed with HP Memory in the same quad", Check if something like this is there.

Or, as Sameer mentioned please check the memory load order. You may refer memory config guide and compare the exsting one if it is correct.

Regards,
Sooraj U

Re: RX2600 problem on boot

Andrew Rutter — Tue, 21 Jul 2009 20:37:11 GMT

hi,

its definatly memory error.

looks like some one removed some from the first quads

1B1A0B0A MEM_DIMM_QUAD_MISMATCH

best to remove the cover and physicaly check it and its location.

Andy