topic Re: BOOT_PLAT_CONSOLE_DEV_FAILED ERROR ON RX4640 in Integrity Servers

BOOT_PLAT_CONSOLE_DEV_FAILED ERROR ON RX4640

Duncan Eric Ogonji_1 — Mon, 02 Nov 2009 08:51:52 GMT

We had a power problem that resulted in system shutdown. We have 2x 4640 clustered systems and one node is ok but the other node is reporting BOOT_PLAT_CONSOLE_DEV_FAILED error.
How can i relove this error? Any assistance would be appreciated.
Thanks.
Eric.

Re: BOOT_PLAT_CONSOLE_DEV_FAILED ERROR ON RX4640

Torsten. — Mon, 02 Nov 2009 08:54:51 GMT

The console device is missing.

I would start from EFI shell:

Shell> conconfig

What do you get?

Re: BOOT_PLAT_CONSOLE_DEV_FAILED ERROR ON RX4640

Fabio Ettore — Mon, 02 Nov 2009 09:28:02 GMT

Hi,

weird message, suggest checking the following thread where it seems to have had the same experience:

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1197501

Best regards,
Fabio

Re: BOOT_PLAT_CONSOLE_DEV_FAILED ERROR ON RX4640

Duncan Eric Ogonji_1 — Mon, 02 Nov 2009 09:49:01 GMT

At EFI shell prompt, any commaned typed i get the following result-EXIT status code:Invalid Parameter.

This is system cannot boot.

Re: BOOT_PLAT_CONSOLE_DEV_FAILED ERROR ON RX4640

Torsten. — Mon, 02 Nov 2009 09:50:59 GMT

Can you copy/paste such message?

Re: BOOT_PLAT_CONSOLE_DEV_FAILED ERROR ON RX4640

Duncan Eric Ogonji_1 — Mon, 02 Nov 2009 11:10:28 GMT

The system starts and hangs at this leve.See the below details:
EFI version 1.10 [14.62]
EFI64 Running on Intel(R) Itanium Processor Family
EFI 1.10 IPF server rx4640 3.14 [Tue Sep 30 14:14:27 2003] - HP
Loading 'SysROM:Floating-Point Software Assistance Handler'...
-- 'SysROM:Floating-Point Software Assistance Handler' returned Success
Loading 'SysROM:Broadcom Gigabit Ethernet Driver'...

Copyright (c) 2000-2004 Broadcom Corporation
Broadcom NetXtreme Gigabit Ethernet EFI driver v7.0.3

-- 'SysROM:Broadcom Gigabit Ethernet Driver' returned Success
1 0 0x00020B 0x0000000000000006 EFI Launching Boot Manager
0 0 0x0015B2 0x0000000042523380 boot time event

HP-UX Boot Loader for IPF -- Revision 2.026

Press Any Key to interrupt Autoboot
\EFI\HPUX\AUTO ==> boot vmunix
Seconds left till autoboot - 0
AUTOBOOTING...> System Memory = 6131 MB
loading section 0
.......................................................... (complete)
loading section 1
............. (complete)
loading symbol table
loading System Directory (boot.sys) to MFS
....
loading MFSFILES directory (bootfs) to MFS
.......................
Launching /stand/vmunix
SIZE: Text:29454K + Data:6542K + BSS:5346K = Total:41343K

Console is on a Serial Device............ (complete)
loading symbol table
loading System Directory (boot.sys) to MFS
....
loading MFSFILES directory (bootfs) to MFS
.......................
Launching /stand/vmunix
SIZE: Text:29454K + Data:6542K + BSS:5346K = Total:41343K

Console is on a Serial Device
Booting kernel...

HP-UX will call firmware in physical-addressing mode

Memory Class Setup
-------------------------------------------------------------------------
Class Physmem Lockmem Swapmem
-------------------------------------------------------------------------
System : 6131 MB 6131 MB 6131 MB
Kernel : 6131 MB 6131 MB 6131 MB
User : 5608 MB 4885 MB 4905 MB
-------------------------------------------------------------------------

Booting kernel...

Re: BOOT_PLAT_CONSOLE_DEV_FAILED ERROR ON RX4640

Torsten. — Mon, 02 Nov 2009 13:20:12 GMT

So the OS is starting.

If you stop at EFI shell and type

Shell> conconfig

what do you get?

Shell> conconfig

CONSOLE CONFIGURATION

Index Primary Type Device Path
----- ------- ----- ----------
1 P Serial Acpi(HWP0002,0)/Pci(1|1)
2 S VGA Acpi(HWP0002,0)/Pci(4|0)

The serial must be primary in order to get something via MP.