topic Itanium server crashing in Integrity Servers

Itanium server crashing

Nyck_1 — Fri, 14 Sep 2007 09:40:18 GMT

One of my rx4640's has just crashed for no reason what so ever, its now back up and running and I have had a look in /var/adm/syslog to find out the reason as as usual there is nothing that jumps out as to why this server crashed. Is there a way I can enable better system logging on this server?

Re: Itanium server crashing

A. Clay Stephenson — Fri, 14 Sep 2007 09:46:14 GMT

Boxes don't crash "for no reason what so ever" though they might appear to. See if you have any dumps under /var/adm/crash. If so, you can send them to HP for analysis.

Re: Itanium server crashing

Sp4admin — Fri, 14 Sep 2007 10:45:58 GMT

Nyck,

Check the /var/adm/shutdown.log to see if it panic and the /var/tombstones file for any H/W problems. and of course the crash directory.

sp,

Re: Itanium server crashing

tkc — Sun, 16 Sep 2007 20:53:21 GMT

you can also check the system error logs in the mp prompt, i.e the command : MP>SL
select E for error and using keyword to display the logs.

Re: Itanium server crashing

Nyck_1 — Tue, 18 Sep 2007 02:16:03 GMT

I had a look in the various areas such as tombstones etc and it pointed to java somehow causing a panic on cpu 3. I also found a script called crashinfo which was helpful.

Re: Itanium server crashing

Nyck_1 — Tue, 18 Sep 2007 02:20:49 GMT

The responses I got pointed me to the tombstones area which gave me an indication as to why this server crashed.