topic Re: Serial Number Problem in Integrity Servers

Serial Number Problem

Sridhar R — Thu, 24 Jan 2008 05:55:37 GMT

HI,

I have a BL60p Server which had a problem with basse assembly and has been replaced and the server is working fine.

Except for the hard disk, RAM Module and Processor, the entire server has been changed.

The server is up and running fine but the machinfo output doesn't show up the serial no of the server.

here is the output:

dmzdb101#machinfo
CPU info:
Number of CPUs = 2
Clock speed = 1600 MHz
Bus speed = 400 MT/s
CPUID registers
vendor information = "GenuineIntel"
processor serial number = 0x0000000000000000
processor version info = 0x000000001f020204
architecture revision: 0
processor family: 31 Intel(R) Itanium 2 Family Processors
processor model: 2 Intel(R) Itanium 2 processor
processor revision: 2 Stepping A2
largest CPUID reg: 4
processor capabilities = 0x0000000000000001
implements long branch: 1
Bus features
implemented = 0xbdf0000060000000
selected = 0x0000000040000000
Bus Lock Signal masked

Cache info:
L1 Instruction: size = 16 KB, associativity = 4
L1 Data: size = 16 KB, associativity = 4
L2 Unified: size = 256 KB, associativity = 8
L3 Unified: size = 3072 KB, associativity = 6

Memory = 4076 MB (3.980469 GB)

Firmware info:
Firmware revision = 01.81
FP SWA driver revision: 1.18
IPMI is supported on this system.
BMC version: 4.8

Platform info:
model string = "ia64 hp server BL60p"
machine id number = ffffffff-ffff-ffff-ffff-ffffffffffff
machine serial number =

OS info:
sysname = HP-UX
nodename = dmzdb101
release = B.11.23
version = U (unlimited-user license)
machine = ia64
idnumber = 4294967295
vmunix _release_version:
@(#) $Revision: vmunix: B11.23_LR FLAVOR=perf Fri Aug 29 22:35:38 PDT 2003 $
dmzdb101#

and the other command also doesn't show up.
dmzdb101#
dmzdb101#getconf MACHINE_SERIAL

dmzdb101#

On the front plane of the server, i noticed a serial number which was different from the previous one.

Now, my question is how to assign this new serial number to the server.

Any Help appreciated!!

Thanks in Advance!!

Sridhar

Re: Serial Number Problem

Sandy Chen — Thu, 24 Jan 2008 06:15:19 GMT

Hi Sridhar,

If you have contract with HP, call them. You will have to do ssconfig to change the Serial Number. Your server's system board may have been changed and the serial number is not updated yet.

Regards,
Sandy

Re: Serial Number Problem

Torsten. — Thu, 24 Jan 2008 06:49:04 GMT

Forget ss_config, because this is an Integrity.
Anyway, you need to contact HP support and ask them to adjust the settings - you cannot do this on your own.

Re: Serial Number Problem

d_bachelor01 — Fri, 25 Jan 2008 02:09:28 GMT

Hi!

Kindly try this:

#getconf CS_MACHINE_SERIAL

-jef

Re: Serial Number Problem

Sridhar R — Fri, 25 Jan 2008 03:50:55 GMT

HI Jeff,

I tried even that, but the result is still the same.

Sridhar

Re: Serial Number Problem

Torsten. — Fri, 25 Jan 2008 10:41:55 GMT

Looks like the value is "magic" so have a look at this document:

http://docs.hp.com/en/AD9000-90012/AD000-90012.pdf

User Service Guide, Second Edition - HP Integrity BL60p Server Blade

page 64

Removing and Installing a Server Blade After a Server Blade Failure

"->

EFI version 1.10 [14.62]
EFI64 Running on Intel(R) Itanium Processor Family
EFI 1.10 IPF server BL60p 5.41 [Thu Nov 10 15:08:03 2005] firmware by HP
System IDs (including UUID) are undefined (MAGIC).
Licenses will be invalid until UUID is set.
Do you want to set the system IDs (can be set at the shell using: sysset)?
(y/[n])

Enter Y if you want to enter the UUID, product number, and system serial number now

<--"

Re: Serial Number Problem

Sridhar R — Tue, 29 Jan 2008 12:48:36 GMT

Excellent torsten, I really appreciate your reply. It helped me a lot!!

Re: Serial Number Problem

Sridhar R — Tue, 29 Jan 2008 12:49:33 GMT

Problem is solved !!