topic Re: ILO on rx3600 in Integrity Servers

ILO on rx3600

Paul Sperry — Wed, 23 Jul 2008 19:40:53 GMT

I have a rx3600 integrity system
running hp-ux 11.23 that I am trying
to get ILO working. I did change the
core I/O board because I wanted the one
with VGA. I have read this doc over and over.

http://www.docs.hp.com/en/5991-6005/5991-6005.pdf

when I go to https://mp
I get page cannot be displayed.

when I telnet to it I do get a MP login but
am unable to type anything in.

If I use putty and telnet to it in raw mode
again I get the MP login and I can type the Admin
login but it never comes back with the password.

I can hook a serial cable to the console and my
laptop and hyperterm to it without any problem.
But I plan on taking this system offsite soon.

When I reboot and try to configure ILO I get:
Loading ILO Virtual Media
Load of ILO Virtual Media Failed: Not found

So I went ahead and upgraded the firmware with
rx3600_rx6600_4_03.depot But still no luck.

Currently the firmware revision is
F.02.11 Jul 13 2007

I can do both forward and reverse nslookups
on mpMacAddress and it resolves fine. I can
also ping it by name and IP.

Any input is welcome.
Thanks
Paul

Re: ILO on rx3600

Michael Steele_2 — Wed, 23 Jul 2008 19:51:51 GMT

These products arrive from HP in working order. If its not currently working then its your rplacement board. Verify this board. Was it new or used? Is it the right product for this box? Did you buy it from HP or a 3rd party. If from a 3rd party then call HP for an estimate and ask for a product number. Cross reference this product number with the board you bought. Note your return policy on the board you purchased.

Re: ILO on rx3600

Paul Sperry — Wed, 23 Jul 2008 20:16:27 GMT

The card was new. I couldn't buy it from HP so I used a 3rd party. It was the only I could get the card. I am pretty sure it's the right card, All of the other connections work (serial usb vga)

Re: ILO on rx3600

Torsten. — Thu, 24 Jul 2008 02:45:38 GMT

Paul,

I thing the secure connection does not work unless you configure it.

Your URL

https://mp

should be

http://mp

Do you have a DHCP server in the network?
From your PC (or where ever you work), do you get a result for

> nslookup mp

Better to configure a fixed IP address for the MP with

MP:CM> lc

Re: ILO on rx3600

Paul Sperry — Thu, 24 Jul 2008 13:14:08 GMT

I have tried http://mp and still get page cannot be displayed. I think what the real problem is:

When I reboot and try to configure ILO I get:
Loading ILO Virtual Media
Load of ILO Virtual Media Failed: Not found

thanks for the input guys

Re: ILO on rx3600

Torsten. — Thu, 24 Jul 2008 13:25:04 GMT

"If I use putty and telnet to it in raw mode
again I get the MP login and I can type the Admin
login but it never comes back with the password."

"I can do both forward and reverse nslookups
on mpMacAddress and it resolves fine. I can
also ping it by name and IP."

I think you should again connect via serial and check the IP settings (mask and gateway) again.

Try from MP

MP:CM> ls

to check (and post result, if you want).

Try if you can ping from the MP:

MP:CM> xd

XD

Diagnostics Menu:
Non destructive tests:
P - Parameter checksum
I - I2C access (get BMC Device ID record)
L - LAN access (PING)
H - History
Destructive tests:
R - Restart MP

Enter menu item or [Q] to Quit: l
l
Enter IP Address:

Re: ILO on rx3600

Paul Sperry — Thu, 24 Jul 2008 14:00:18 GMT

[mp0014c29c6756] MP:CM> ls

LS

Current LAN Configuration:
MAC Address : 0x0014c29c6756
DHCP Status : Enabled
IP Address : 164.104.1.235
MP Host Name : mp0014c29c6756
Subnet Mask : 255.255.255.0
Gateway Address : 164.104.1.1
Link State : Auto Negotiate
Remote Serial Console Port : 2023
SSH Access Port : 22

LAN status: UP and RUNNING

[mp0014c29c6756] MP:CM> xd

XD

Diagnostics Menu:
Non destructive tests:
P - Parameter checksum
I - I2C access (get BMC Device ID record)
L - LAN access (PING)
H - History
Destructive tests:
R - Restart MP

Enter menu item or [Q] to Quit: l
l
Enter IP Address: 164.104.3.57
164.104.3.57
64 bytes received from 164.104.3.57

-> Test result: PASS

to continue...

All looks good to me
Thanks for the help

Re: ILO on rx3600

Torsten. — Thu, 24 Jul 2008 14:09:07 GMT

Well, it looks good.

How about this:

MP:CM> sa

SA

This command allows you to modify MP access configuration.

Current Set Access Configuration:

T - Telnet : Enabled

W - Web SSL : Enabled

H - SSH : Enabled

I - IPMI over LAN : Disabled

C - Command Mode : MP Menu

Re: ILO on rx3600

Paul Sperry — Thu, 24 Jul 2008 14:24:02 GMT

[mp0014c29c6756] MP:CM> sa

SA

This command allows you to modify MP access configuration.

Current Set Access Configuration:
T - Telnet : Enabled
W - Web SSL : Enabled
H - SSH : Enabled
I - IPMI over LAN : Disabled
C - Command Mode : MP Menu

Enter parameter(s) to change, A to modify All, or [Q] to Quit:

Thanks again for the help

Re: ILO on rx3600

Torsten. — Thu, 24 Jul 2008 14:33:26 GMT

As long as the IP settings are correct and there is no firewall between I can't see a reason why this can't work.
Do another try with SSH.

Re: ILO on rx3600

Paul Sperry — Thu, 24 Jul 2008 14:50:22 GMT

I get nothing with SSH

Re: ILO on rx3600

Torsten. — Thu, 24 Jul 2008 14:59:22 GMT

Strange.

You say you did a firmware update, but you also say it is
F.02.11 Jul 13 2007.

Looks still old.

Current version is:

System FW : 04.03
BMC FW : 05.23
iLO-2 MP FW : F.02.17
PDH FW : 50.07
DHPC FW : 01.23
UCIO FW : 03.0b
HFC FW : 00.04

Re: ILO on rx3600

Paul Sperry — Thu, 24 Jul 2008 15:18:50 GMT

Yes I update with rx3600_rx6600_4_03.depot
But your right it still looks old.
I'll look for the most recent and try the FW update again

Re: ILO on rx3600

Torsten. — Thu, 24 Jul 2008 15:26:49 GMT

current version:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3257031&swItem=ux-61651-1&prodNameId=3257032&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=1

Re: ILO on rx3600

Paul Sperry — Thu, 24 Jul 2008 18:22:29 GMT

Thanks for the link. I just finished the fw upgrade.

Current firmware revisions

MP FW : F.02.17
BMC FW : 05.23
EFI FW : ROM A 06.20, ROM B 07.12
System FW : ROM A 03.01, ROM B 04.03, Boot ROM B
PDH FW : 50.07
DHPC FW : 01.23
UCIO FW : 03.0b
PRS FW : 00.08 UpSeqRev: 0c, DownSeqRev: 08
HFC FW : 00.04 SetRev: 00

But still same problem. The I/O cand patr number is AB463-60003

Re: ILO on rx3600

Paul Sperry — Thu, 24 Jul 2008 19:43:06 GMT

That should have read:

The Core I/O card part number is AB463-60003

Re: ILO on rx3600

Torsten. — Sun, 27 Jul 2008 09:43:31 GMT

Did you try to connect from another client?

Re: ILO on rx3600

Paul Sperry — Mon, 28 Jul 2008 15:27:53 GMT

yes serveral different clients/computers and same results :(

Re: ILO on rx3600

Torsten. — Wed, 30 Jul 2008 04:53:47 GMT

I still have some doubts if the server is the culprit or not.

There is still a possibility that a firewall or the network config prevent you from accessing the server.

I would try to use a crossed LAN cable and connect a PC and the server directly. Make sure to disable any personal firewall on the PC and use IP addresses from the same subnet.

Re: ILO on rx3600

Paul Sperry — Thu, 31 Jul 2008 00:54:05 GMT

Even if I try to connect from the server its self I get the following:

Escape character is '^]'.
Local flow control off

*************************************************************************
This is a private system.
Do not attempt to login unless you are an authorized user.
Any authorized or unauthorized access or use may be monitored and can
result in criminal or civil prosecution under applicable law.
*************************************************************************

*************************************************************************
Only default users are configured.
Use one of the following user/password pairs to login:

Admin/Admin
Oper/Oper
*************************************************************************

MP login: Connection closed by foreign host.

At the login I cant type any thing in the it times out. Frustrating.