topic Re: Base System Device - Unknown - DL 380 in Windows Server 2003

Base System Device - Unknown - DL 380

Jan Antons_3 — Thu, 13 Nov 2003 11:59:29 GMT

the windows 2003 device manager lists under [others] base system devive - with a yellow (?) - are there any fixes or updates to solve this issue?

Roger Faucher — Thu, 13 Nov 2003 13:01:36 GMT

Jan:

Go here: http://productfinder.support.hp.com/tps/ProductFinder?h_lang=en&h_cc=us&cc=us&h_page=hpcom&h_tool=software&h_query=dl380&submit.x=6&submit.y=5
then select the appropriate DL380 model. On the next page, click on Microsoft Windows Server 2003. If you haven't already done so, install the latest BIOS on the page that appears. If that doesn't solve the problem, consider installing the Support Pack.

If problem persists, try running the Diagnostics for Windows from the same page.

HTH

Roger

Michael_373 — Tue, 02 Dec 2003 11:52:26 GMT

I am having the same problem and my BIOS is up to date

Jan Antons_3 — Tue, 02 Dec 2003 11:59:43 GMT

Install Support Pack 6.40 and it will solve the unknown driver problem.