topic Re: Remote Desktop remote connection timeout in Windows Server 2003

Remote Desktop remote connection timeout

Difladermaus — Mon, 21 May 2007 12:36:43 GMT

I am having issue with remote desktop on one server. Getting "remote connection timed out" when trying to connect.

netstat show port 3389 listening
can drive map and remote into registry

Did manage to get following error once in the logs

The RDP protocol component X.224 detected an error in the protocol stream and has disconnected the client.

Tried clearing certifications from HKLM\System\CurrentControlSet\Services\TermServices\Parameters - no luck

Re: Remote Desktop remote connection timeout

Ivan Ferreira — Mon, 21 May 2007 13:57:04 GMT

Is this connection local (LAN) or remote (WAN/VPN)?.

I had timeouts when trying to connect remotely and there was a problem with the IP "Don't fragment" flag. The client had don't fragment set to 1 and the packets needed fragmentation, so the connection was dropped (MTU problems).

Re: Remote Desktop remote connection timeout

Difladermaus — Mon, 21 May 2007 13:59:49 GMT

local lan connecting from same subnet - I'll check your suggestion though

Re: Remote Desktop remote connection timeout

Jonas Back_2 — Tue, 22 May 2007 02:09:29 GMT

I've experienced a couple of times that TS simply stopped working and the only solution we could find was to reboot the server. Tried starting/stopping services but nothing helped.

Let us know if you find the problem.

Re: Remote Desktop remote connection timeout

Hugo Tigre — Tue, 22 May 2007 03:15:39 GMT

Difladermaus,

when you say clearing the certificate, do you mean deleting it, because you really need to delete that entry for that to work.

Also after deleting the certificate, the machine needs to boot up.

I've had a lot of problems with that to, and deleting the certificate always helped me.

Besides this, and since you are on the same subnet, the only thing you need more, is allowing file and print sharing on the firewall and activating remote desktop on the system properties.

Hope this helps,
hugo tigre

Re: Remote Desktop remote connection timeout

Difladermaus — Tue, 22 May 2007 08:18:45 GMT

I did delete the certificates and reboot.

I also have ensured that file and print sharing enabled.
Remote Desktop enabled in system properties.
tried disabling it and got error saying it was not enbled - re-enable and get back to the "remote connection timed out" error
sc queryex termservices - running
netstat -a port 3389 listening

MTU is at default 1500. I seem to have no other problems, application clents can connect, can map to c$ and can send remote shutdown and remote regedit, ping times great

Only thing not normal here is the Remote Desktop time out when trying to connect