topic Re: 8000n error Event id 61 windows03 server in Windows Server 2003

8000n error Event id 61 windows03 server

Rudy Dellafiore — Thu, 01 Apr 2004 14:07:43 GMT

The document Test Page owned by administrator failed to print on printer HP LaserJet 800 side 2. Win32 error code returned by the print processor: 3003. A StartDocPrinter call was not issued.

This is the message i am getting when anyone trys to print to the printer. I deleted the port and recreated it I also reinstalled the printer on the print server. I have been at it for a day with no luck. anyone have an idea? thanks

Re: 8000n error Event id 61 windows03 server

Rune J. Winje — Mon, 19 Apr 2004 12:48:57 GMT

Regarding the 3003 I found these pointers:

http://www.jsiinc.com/SUBE/tip2200/rh2211.htm
http://support.microsoft.com/?kbid=121074

Given that the error messages above relate to printing via a printer share on another computer, it might be a good idea to try and create a Standard TCP/IP printer port or JetDirect port instead (if the printer is connected directly to the network via a JetDirect card or similar).

If that is not an option - then look into the permissions for the printer share.

Hope this helps.

Cheers,
Rune

Re: 8000n error Event id 61 windows03 server

Rudy Dellafiore — Tue, 20 Apr 2004 15:43:15 GMT

I tried everything there and still no luck. Here is the strange thing. If i reboot my 03 server it will print for about 30 minutes than it will start with those errors again. Thank you for the help

Re: 8000n error Event id 61 windows03 server

Ganesh Babu — Tue, 20 Apr 2004 15:58:55 GMT

Check this link.. it is for windows 2000 though .. might help..

http://support.microsoft.com/default.aspx?scid=kb;en-us;810647

Ganesh

Re: 8000n error Event id 61 windows03 server

Rudy Dellafiore — Tue, 20 Apr 2004 16:24:50 GMT

Been there done that all my 2000 machines are on SP4. :) thanks. Is it possible that it might be the JetDirect on the printer?

Re: 8000n error Event id 61 windows03 server

Venkatesan_3 — Wed, 21 Apr 2004 06:21:21 GMT

Try to check Print spooler services, as you said it printing works for 30 min. the print spooler services may stopped

Venkatesan

Re: 8000n error Event id 61 windows03 server

Rudy Dellafiore — Wed, 21 Apr 2004 08:14:20 GMT

thank you for the tip i also check out the print spooler. (Started automatic). I restarted the service and still nada.

Re: 8000n error Event id 61 windows03 server

Venkatesan_3 — Thu, 22 Apr 2004 23:27:42 GMT

GO to the services ->open Print spooler services --> in that you will find recovery tab select it --> in that there is 3 startup type is mention. You select for all the 3 action taken steps as "Restart the service" then apply & ok.Your problem will be solved permanently.

Venkatesan

Re: 8000n error Event id 61 windows03 server

Jon Finley — Thu, 22 Apr 2004 23:37:17 GMT

Try changing the print definition from RAW to EMF.

Jon

Re: 8000n error Event id 61 windows03 server

ted landers — Wed, 28 Apr 2004 00:34:25 GMT

I'm also having this problem with a 2500cp on windows 2003 server.

I've tried all the suggestions except the last "Try changing the print definition from RAW to EMF". I'm not quite sure what you mean by this Jon?

**I can access the plotter via jetadmin and alter/apply the network configurations. I can ping the plotter(obviously).

**I have the correct driver recommended by HP.

**I've tried installing the ports with both standard TCP/IP and HP TCP/IP.

**I've restarted the spooler. Although. I don't think it has anything to do with the spooler because it does seems to spool fine.

**I've checked the permissions and they are the same as all 5 other (working) HP printers on my network.

Any other ideas?

Re: 8000n error Event id 61 windows03 server

Rudy Dellafiore — Wed, 28 Apr 2004 07:53:28 GMT

well i figured it out if you are running DHCP go into the server management DCHP and restrict the ip address of the printer. What was going on her was that our Thin Clients were taking the ip of the printer so windows tossed up that error everytime anyone tried to print. Hope that helps and thanks to the rest of you for the help.

Re: 8000n error Event id 61 windows03 server

ted landers — Wed, 28 Apr 2004 19:58:39 GMT

When I set up DHCP I also set up a reserved scope for UNIX and printers. I gave the plotter one of these IP numbers (checked it wasnt being used before I did)

This worked fine for the other printers.

I could try another IP I guess.

Re: 8000n error Event id 61 windows03 server

ted landers — Wed, 28 Apr 2004 23:20:28 GMT

This solution works for short term use.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=574049&admit=716493758+1083212374465+28353475

I'm still in search of a solution as to why I get the error from the print server.