topic Re: StorageWorks Command Console error in Operating System - Tru64 Unix

StorageWorks Command Console error

k1sa — Fri, 08 Jun 2007 11:37:10 GMT

Hello!
I have ALPHA DS25 server (Tru64 UNIX 5.1b on it) with KZPCC-AC RAID controller. For this controller online managing, I installed KZPCC Agent v.2.3.0.0.42. On other computer with Win2000SP4 I installed StorageWorks Command Console (SWCC) v2.2.0.213. From SWCC I can connect to my ALPHA server, I can see information about KZPCC controller. SWCC show, that agent on DS25 server installed and run properly.
PROBLEM: When I try open Storage window, SWCC show me error: "Unable to connect, call to gethostbyaddr failed: Valid name, no data record of request type".
What can I do, to resolve that problem?

Re: StorageWorks Command Console error

Ivan Ferreira — Fri, 08 Jun 2007 13:13:34 GMT

By this message:

"gethostbyaddr failed"

It looks that is a problem with name resolution (hosts/DNS). What I don't know is the name of what is trying to resolve.

Re: StorageWorks Command Console error

Rob Leadbeater — Fri, 08 Jun 2007 13:37:27 GMT

Hi,

That error would appear to suggest a reverse DNS lookup up problem...

From your Windows PC check (with nslookup) that you can get the hostname of the Alpha given the IP Address.

Hope this helps,

Regards,

Rob

Re: StorageWorks Command Console error

k1sa — Mon, 11 Jun 2007 01:58:25 GMT

Thank's to all! I resolved problem.