topic Re: OPENVMS boot problem [Bugcheck code = 0000019C: INCONSTATE, Inconsistent I/O data base] in Operating System - OpenVMS

OPENVMS boot problem [Bugcheck code = 0000019C: INCONSTATE, Inconsistent I/O data base]

smsc_1 — Wed, 24 May 2017 20:45:55 GMT

Dear community., I'm in trouble with HP RX3600 server previously connected to MSA1000 storage. I performed the image backup, and replace the MSA1000 storage with 3par 7200. I restored the backup on 3par and now OpenVMS is not able to boot anymore.

If I boot from internal disk where I installed OpenVMS 8..4 I can see the fibre disks and I cas mount them, but if I try to boot from 3par I got the below error.

Could someone help here? Thank you,

Lucas.

HP PCI-X 1Port 4Gb Fibre Channel Adapter (driver 1.09, firmware 4.00.090)
Loading.: FGA0.5001-4380-0009-2F91
Starting: FGA0.5001-4380-0009-2F91

PGQBT-I-INIT-UNIT, IPB, PCI device ID 0x2422, FW 4.02.02
PGQBT-I-BUILT, version X-33, built on Apr 17 2012 @ 18:29:57
PGQBT-I-LINK_WAIT, waiting for link to come up
PGQBT-I-TOPO_WAIT, waiting for topology ID
%SYSBOOT-W-NOERLDUMP, Unable to locate SYS$ERRLOG.DMP

    HP OpenVMS Industry Standard 64 Operating System, Version V8.4
    © Copyright 1976-2012 Hewlett-Packard Development Company, L.P.

PGQBT-I-INIT-UNIT, boot driver, PCI device ID 0x2422, FW 4.02.02
PGQBT-I-BUILT, version X-33, built on Jul 19 2011 @ 16:12:20
PGQBT-I-LINK_WAIT, waiting for link to come up
PGQBT-I-TOPO_WAIT, waiting for topology ID
%DECnet-I-LOADED, network base image loaded, version = 05.17.00

%CNXMAN, Using remote access method for quorum disk
%SMP-I-CPUTRN, CPU #1 has joined the active set.
%SMP-I-CPUTRN, CPU #3 has joined the active set.
%SMP-I-CPUTRN, CPU #2 has joined the active set.
%DK-W-PORT_WAIT, Waiting for port
%DK-W-PORT_WAIT, Waiting for port
%DK-W-PORT_WAIT, Waiting for port
%DK-W-PORT_WAIT, Waiting for port
%DK-W-PORT_WAIT, Waiting for port
%DK-W-PORT_WAIT, Waiting for port
%DK-W-PORT_WAIT, Waiting for port
%DK-W-PORT_WAIT, Waiting for port
%DK-W-PORT_WAIT, Waiting for port
%DK-W-PORT_WAIT, Waiting for port
%DK-W-PORT_WAIT, Waiting for port
%DK-W-PORT_WAIT, Waiting for port

**** OpenVMS I64 Operating System V8.4     - BUGCHECK ****

** Bugcheck code = 0000019C: INCONSTATE, Inconsistent I/O data base
** Crash CPU: 00000000    Primary CPU: 00000000    Node Name: NODE72
** Highest CPU number:    00000003
** Active CPUs:           00000000.0000000F
** Current Process:       NULL
** Current PSB ID:        00000001
** Image Name:

PGQBT-I-INIT-UNIT, boot driver, PCI device ID 0x2422, FW 4.02.02
PGQBT-I-BUILT, version X-33, built on Jul 19 2011 @ 16:12:20
PGQBT-I-LINK_WAIT, waiting for link to come up
PGQBT-I-TOPO_WAIT, waiting for topology ID
**** Canceled error log buffer dump, no dump file available
**** Starting compressed selective memory dump at 24-MAY-2017 22:27...

Re: OPENVMS boot problem [Bugcheck code = 0000019C: INCONSTATE, Inconsistent I/O data base]

Volker Halle — Thu, 25 May 2017 07:37:21 GMT

Lucas,

make sure you have the most recent V8.4 FIBRE_SCSI patch installed. The 3PAR OpenVMS Implementation Guide requires:

VMS84I_FIBRE_SCSI-V0600 or higher !

Volker.

Re: OPENVMS boot problem [Bugcheck code = 0000019C: INCONSTATE, Inconsistent I/O data base]

smsc_1 — Thu, 25 May 2017 08:16:07 GMT

Thank you Volker for reply,

I don't know how to check if I have VMS84I_FIBRE_SCSI-V0600 or install it, since OpenVMS OS doesn't start from 3par.

I have an internal disk on server where I installed OpenVMS 8.4 and where I can boot from. From that installation I can see the disk from 3par and I can ,mount it. BTW, as I wrote, how can I check/install patch on a system that doesn't start?

Thank you

Re: OPENVMS boot problem [Bugcheck code = 0000019C: INCONSTATE, Inconsistent I/O data base]

abrsvc — Thu, 25 May 2017 12:26:51 GMT

To check for the installed patch, use the PRODUCT SHOW HISTORY command. If the patch has been installed, it should be on the list.

Dan

Re: OPENVMS boot problem [Bugcheck code = 0000019C: INCONSTATE, Inconsistent I/O data base]

Volker Halle — Thu, 25 May 2017 12:38:33 GMT

You can check for the release notes files ( DIR disk:<VMS$COMMON.SYSHLP>VMS84*.RELEASE_NOTES ) of the installed patches on the other system disk.

To install patches on another system disk than the one you've booted from, use PRODUCT INSTALL/REMOTE. See $ HELP PRODUCT INSTALL /REMOTE

Volker.

Re: OPENVMS boot problem [Bugcheck code = 0000019C: INCONSTATE, Inconsistent I/O data base]

smsc_1 — Thu, 25 May 2017 15:49:31 GMT

Volker, please, could you drive me here? I'm stuck at:

       When you use /REMOTE, the following logical names must be
       defined:

       o PCSI$SYSDEVICE must specify the physical disk name of the
          target system disk. This disk must be mounted and allocated to
          the process executing the PRODUCT command.

My disks are the following, where DKA200 is the internal disk where I boot and DGA100 is the disk on 3par :

XX11:SYSTEM> sho dev d

Device                  Device           Error    Volume         Free Trans Mnt
Name                   Status           Count     Label        Blocks Count Cnt
SMXX11$DKA200:          Mounted              0 SMXX11_54E   132969452   352   1
$1$DGA100:    (SMXX11) Mounted alloc        0 IA64VMSSYS   330342816     1   1

So, what's the command I need to do for install the VMS84I_FIBRE_SCSI-V0600.ZIPEXE patch??

Thanks a million.

Re: OPENVMS boot problem [Bugcheck code = 0000019C: INCONSTATE, Inconsistent I/O data base]

Volker Halle — Thu, 25 May 2017 18:36:55 GMT

Create a directory with $ CREATE/DIR $1$DKA200:[KITS] and copy the VMS84I_FIBRE_SCSI-V0600.ZIPEXE into that directory. Then set your default directory with $ SET DEFAULT $1$DKA200:[KITS]

You need to unzip the VMS84I_FIBRE_SCSI-V0600.ZIPEXE first by just executing it with $ RUN VMS84I_FIBRE_SCSI-V0600.ZIPEXE.

Then mount the target 3PAR system disk with:

$ MOUNT/OVER=ID $1$DGA100:

$ DEFINE PCSI$SYSDEVICE $1$DGA100:

$ DEFINE PCSI$SPECIFIC PCSI$SYSDEVICE:[SYS0.] ! assuming your system root is $1$DGA100:[SYS0]

$ PRODUCT INSTALL /REMOTE VMS84I_FIBRE_SCSI/SOURCE=$1$DKA100:[KITS]

This should install the patch on the 3PAR system disk. Consider to run @sys$MANAGER:BOOT_OPTIONS to configure $1$DGA100: as a boot device for your rx3600. This should then allow you to boot from that device.

Volker.

Re: OPENVMS boot problem [Bugcheck code = 0000019C: INCONSTATE, Inconsistent I/O data base]

smsc_1 — Thu, 25 May 2017 22:14:45 GMT

Volker.... You are the best!!!!!!!!!!!!

I Installed the whole VMS84I_UPDATE-V1200 patch pack following your guide... and now I'm able to boot from 3par.... Thank you, thank you, thank you!!!!!!!!