topic Re: While using the command analyze/process_dump XXX.dmp getting error . in Operating System - OpenVMS

While using the command analyze/process_dump XXX.dmp getting error .

allin-in-one — Mon, 06 Oct 2014 12:03:10 GMT

While using the command analyze/process_dump XXX.dmp getting following error.

Please let me know what this means and how to overcome.

$ analyze/process_dump XXX.dmp

OpenVMS Alpha Debug64 Version V8.4-000

%SDA-W-EXCLDATA, data excluded from dump due to insufficient privilege
%LIB-F-NOTIMP, not implemented
%DEBUG-F-INITERR, an error has occurred during debugger initialization, unable to continue this session.
DBG>

$ sh proc/priv

6-OCT-2014 05:37:24.68 User: SYSTEM Process ID: 000009F7
Process name: "SYSTEM"

Authorized privileges:
ACNT ALLSPOOL ALTPRI AUDIT BUGCHK BYPASS
CMEXEC CMKRNL DIAGNOSE DOWNGRADE EXQUOTA GROUP
GRPNAM GRPPRV IMPERSONATE IMPORT LOG_IO MOUNT
NETMBX OPER PFNMAP PHY_IO PRMCEB PRMGBL
PRMMBX PSWAPM READALL SECURITY SETPRV SHARE
SHMEM SYSGBL SYSLCK SYSNAM SYSPRV TMPMBX
UPGRADE VOLPRO WORLD

Process privileges:
ACNT may suppress accounting messages
ALLSPOOL may allocate spooled device
ALTPRI may set any priority value
AUDIT may direct audit to system security audit log
BUGCHK may make bug check log entries
BYPASS may bypass all object access controls
CMEXEC may change mode to exec
CMKRNL may change mode to kernel
DIAGNOSE may diagnose devices
DOWNGRADE may downgrade object secrecy
EXQUOTA may exceed disk quota
GROUP may affect other processes in same group
GRPNAM may insert in group logical name table
GRPPRV may access group objects via system protection
IMPERSONATE may impersonate another user
IMPORT may set classification for unlabeled object
LOG_IO may do logical i/o
MOUNT may execute mount acp function
NETMBX may create network device
OPER may perform operator functions
PFNMAP may map to specific physical pages
PHY_IO may do physical i/o
PRMCEB may create permanent common event clusters
PRMGBL may create permanent global sections
PRMMBX may create permanent mailbox
PSWAPM may change process swap mode
READALL may read anything as the owner
SECURITY may perform security administration functions
SETPRV may set any privilege bit
SHARE may assign channels to non-shared devices
SHMEM may create/delete objects in shared memory
SYSGBL may create system wide global sections
SYSLCK may lock system wide resources
SYSNAM may insert in system logical name table
SYSPRV may access objects via system protection
TMPMBX may create temporary mailbox
UPGRADE may upgrade object integrity
VOLPRO may override volume protection
WORLD may affect other processes in the world

Process rights:
SYSTEM resource
INTERACTIVE
REMOTE

Soft CPU Affinity: off

Re: While using the command analyze/process_dump XXX.dmp getting error .

Hoff — Mon, 06 Oct 2014 12:17:50 GMT

re: %SDA-W-EXCLDATA, data excluded from dump due to insufficient privilege

This diagnostic message points to one obvious potential trigger and given you've probably already checked that, this implies that there might be something else going on here — that you do have read access to the dump file, for instance, and that you're still getting the error. Some details on the object protections might then help address this; in addition to the SHOW PROCESS /PRIVILEGE, possibly the DIRECTORY /SECURITY on the process dump file, for instance. Also which OpenVMS patches have been installed (if any), as V8.4 sans patches can have various issues, with PRODUCT SHOW PRODUCT command, or equivalent.

Is the process dump file from the same version of OpenVMS, if this configuration is a cluster or if the file is originating from a remote server?

Though the path to the dump file was not specified (there are logical names related to the dump files), I'd guess that this is a privileged image that you're looking at, which means the dumps are usually protected against random access, because there can be sensitive information in the dumps. For details on OpenVMS security, please see the OpenVMS Guide to System Security manual in the documentation set. The security manual also provides a far more detailed view into how OpenVMS privileges and object protections and access controls interact, too.

The manuals for OpenVMS and for various VMS-related products are available: http://www.hp.com/go/openvms/doc

Debugging detached processes: http://labs.hoffmanlabs.com/node/803

Troubleshooting file access errors: http://labs.hoffmanlabs.com/node/217

Re: While using the command analyze/process_dump XXX.dmp getting error .

allin-in-one — Mon, 06 Oct 2014 13:06:42 GMT

>>Is the process dump file from the same version of OpenVMS, if this configuration is a cluster or if the file is originating >>from a remote server?

Dump file created on version V8.3. Where as I am trying to analyze on V8.4. Dump iginating from a remote server.

>>Though the path to the dump file was not specified (there are logical names related to the dump files), I'd guess that >>this is a privileged image that you're looking at, which means the dumps are usually protected against random access, >>because there can be sensitive information in the dumps.

Dump file is in the local directory and user is "SYSTEM".

Thanks.

Re: While using the command analyze/process_dump XXX.dmp getting error .

Hoff — Mon, 06 Oct 2014 17:27:38 GMT

Have you read and performed the SYS$BASE_IMAGE.EXE set-up necessary for cross-version operations?