topic Re: Heap Analyzer Crashes on 8.3 in Operating System - OpenVMS

Heap Analyzer Crashes on 8.3

Patrick Aspinall — Thu, 08 Nov 2007 09:00:38 GMT

Hi, this is my first question (also relatively new to OpenVMS).

Executing

DEFINE/USER/NAME=CONFINE LIBRTL SYS$LIBRARY:LIBRTL_INSTRUMENTED

followed by running an executable built and linked with debug results in an Access Violation. This happens for both trivial and complex executable code.

I have searched HP's site and the web but not found any pointers as yet. Any pointers gratefully received.

Regards

Patrick.

Re: Heap Analyzer Crashes on 8.3

Patrick Aspinall — Thu, 08 Nov 2007 09:09:32 GMT

I should have said that this is on Alpha and Itanium.

Patrick.

Re: Heap Analyzer Crashes on 8.3

Hoff — Thu, 08 Nov 2007 09:16:38 GMT

If a trivial app (eg: "hello world") tips over and you're ECO'd to current for your Alpha or Itanium system, then it's time for a call to HP support to report this boo-boo.

If Oracle Rdb is around and instrumented, there can be some requirements to install the librtl_instrumented.exe image. Failure to install can generate some unexpected messages.

The OpenVMS Alpha ECO kits are here:

ftp://ftp.itrc.hp.com/openvms_patches/alpha/V8.3

And you'll want the current UPDATE kit and (if one exists) any more recent LIBRTL-related kit not included in same. A cursory look does not reveal a LIBRTL kit, but does show a LIBRTL image in UPDATE V4.0. I don't see a LIBRTL_INSTRUMENTED image listed in the kit text, which I'd expect to see; AFAIK, these two images are typically released in lock-step.

But if you're ECO'd to current and it tips over, ring up HP.

Stephen Hoffman
HoffmanLabs LLC

Re: Heap Analyzer Crashes on 8.3

Volker Halle — Thu, 08 Nov 2007 09:54:08 GMT

Patrick,

welcome to the OpenVMS ITRC forum.

I can reproduce the ACCVIO on OpenVMS Alpha V8.3, but not on OpenVMS Alpha V8.2.

If you specify $ SET PROC/DUMP before starting your program, the ACCVIO will cause an image dump to be written.

$ ANAL/PROC image_name.DMP/IMAGE=image_name.EXE
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=000000000000
0CA8, PC=00000000001EC960, PS=0000001B
break on unhandled exception at SHARE$DBG$HA_KERNEL+403808
DBG> show call
module name routine name line rel PC abs PC
SHARE$DBG$HA_KERNEL 0000000000062960 00000000001EC960
SHARE$DBG$HA_KERNEL 0000000000060DB4 00000000001EADB4
SHARE$DBG$HA_KERNEL 0000000000000F94 000000000018AF94
SHARE$DBG$HA_KERNEL 0000000000063A8C 00000000001EDA8C
FFFFFFFF80376D3C FFFFFFFF80376D3C
DBG> Exit

Testing the same on V8.2, I get:

Heap Analyzer: cannot open DECwindows display
Heap Analyzer requires DECwindows in order to run

(I didn't set up a DECwindows display, so this error is expected.).

This system is not up to the latest patch level, but there ARE NO VMS83A_* patches including LIBRTL_INSTRUMENTED.EXE. There was an updated LIBRTL.EXE (linked 7-AUG-2006 17:47:41.59) in VMS83A_ADDENDUM-V0100 (and in all of the UPDATE patches). The original LIBRTL_INSTRUMENTED.EXE has a link date of 29-JUN-2006 18:18:50.14. This may already explain a possible cause of this problem.

On my V8.2 system, both images have a link date only minutes apart.

Log a call with HP - if you can.

Volker.

Re: Heap Analyzer Crashes on 8.3

Patrick Aspinall — Thu, 08 Nov 2007 10:08:17 GMT

Thanks for that guys, I've raised a call with HP so we will see what happens.

Patrick.