topic Re: Rally printer error in Operating System - OpenVMS

Rally printer error

Andre Liauw — Mon, 14 Jul 2008 07:56:03 GMT

Hi,

I do not know if this is the right thread.

I run into the following error:

A 24317 DEKPENV CIP-DE YORK0994918028.5 69435056.7 940518821405181060
A 70170VDEPICK-INCIP-DE LUND0191304342.8 P69126933.5 910515901105151590
A 70209 DEPICK-INCIP-DE LUND0191304341.0 69104279.9 910515901105151590

The output file for printing could not be opened.

Printer error 19873.
%RALLY-F-INTERR, Rally internal error
Please submit an SPR. Include SYS$LOGIN:RALLYBUGCHK.DMP,

I included the bugchk dump

What is wrong ?

Regards,

Andre

Re: Rally printer error

Wim Van den Wyngaert — Mon, 14 Jul 2008 09:02:36 GMT

Rally is a RDB related product of Oracle.
No problems with the process quota.

How do you know that the file could not be opened ? Versions ?

Wim

Re: Rally printer error

Andre Liauw — Mon, 14 Jul 2008 09:57:36 GMT

Hi Wim,

Thanks for your response.

Rally version is V7.0.3.2

The error beneath is from a logfile.

1. A 70209 DEPICK-INCIP-DE LUND0191304341.0 69104279.9 910515901105151590

2. The output file for printing could not be opened.

3. Printer error 19873.
%RALLY-F-INTERR, Rally internal error

1. This is the last line of the list. There are more lines to come, but after this line I am getting the error.

2. This error message is from the logfile.

3. This is also from the logfile.

Do you know what the error number 19873 means ?

Kind regards,

Andre

Re: Rally printer error

Wim Van den Wyngaert — Mon, 14 Jul 2008 11:04:36 GMT

No idea. I once used rally in 1986 (or 87) and most problems will not be on the internet.

You can try :
$ dir sys$message *rally*.exe
and for each file found
$ set mes xxx
$ exit 19873
$ exit %x19873

and hope some text is shown.

If nothing found, try finding out to which file the print goes. May be there is an error in the naming (non-existing logical, forbidden characters, ... ).

Wim

Re: Rally printer error

Wim Van den Wyngaert — Mon, 14 Jul 2008 11:17:39 GMT

And don't forget to chheck protection of the directory and file. And check if free space is available. Audit could reveal some info too (anal.audit).

Wim

Re: Rally printer error

Wim Van den Wyngaert — Mon, 14 Jul 2008 11:30:44 GMT

As I understand it after reading some stuff, the listing is send to sys$print queue. Check if the queue exists (may be a logical to another queue). May be it's protected ...

Wim

Re: Rally printer error

Andre Liauw — Mon, 14 Jul 2008 12:09:51 GMT

Oke, Wim. Thanks, I'm going to work on your advice and let you know the results.

Regards,

Andre

Re: Rally printer error

Andy Bustamante — Mon, 14 Jul 2008 15:28:26 GMT

Rally was included with RDB in the sale to Oracle, HP probably won't invest time in troubleshooting this issue. Rally officially went out of support in 2003:
http://www.oracle.com/technology/products/rdb/pdf/030515_eng_support_news.pdf

You can still pull documentation from Oracle:
http://www.oracle.com/technology/documentation/rdb.html

If this was "working before," I'd start with looking for a temporary file with a version number of of 32767, or a disk out of file headers.

Andy Bustamante