topic Re: tcp/ip installation openvms in Operating System - OpenVMS

tcp/ip installation openvms

simon_164 — Fri, 31 Dec 2004 04:37:29 GMT

I am installing TCP/IP on OpenVMS version 7.2 and I am getting an unrecoverable error due to software dependency, when i am making a show product i get the error "InsDependErr" !
Any idea?

Re: tcp/ip installation openvms

Volker Halle — Fri, 31 Dec 2004 05:57:23 GMT

Simon,

assuming you're running OpenVMS Alpha V7.2, you'll need TCPIP V5.0A or V5.1 - no other version will support V7.2

PROD INSTAL should have told you about the software dependency, i.e. what it's missing. To remove the unsucessfully installed version of TCPIP, use PROD REMOVE.

Volker.

Re: tcp/ip installation openvms

Robert Gezelter — Fri, 31 Dec 2004 11:38:47 GMT

Simon,

Which version/revision of TCPIP are you trying to install?

- Bob Gezelter, http://www.rlgsc.com

Re: tcp/ip installation openvms

simon_164 — Sun, 02 Jan 2005 11:12:25 GMT

Thanks for the replies, well i'm not sure what version of TCP/IP i am using, but it came with the cd, so i think it is the working version. Another thing, when i am trying to do "show network" i get another error saying that no network information is available. I'm sure i have 2 network cards. I'm also sure that DECNET is not installed.

Re: tcp/ip installation openvms

Volker Halle — Sun, 02 Jan 2005 11:56:56 GMT

Simon,

you can find out about the TCPIP version with $ TCPIP SHOW VERSION

$ PROD SHO HIST TCPIP* should also list the TCPIP versions and ECOs.

On the older versions of OpenVMS, one had to invoke @SYS$STARTUP:SYS$NET_SERVICES.COM to allow SHOW NETWORK to work (see SYS$STARTUP:SYSTARTUP_VMS.TEMPLATE).

In addition to installing TCPIP (or DECnet), you'll also need to configure those products using @TCPIP$CONFIG (or @NETCONFIG.COM for DECnet-IV/ @NET$CONFIGURE.COM for DECnet-Plus)

Volker.

Re: tcp/ip installation openvms

simon_164 — Tue, 04 Jan 2005 08:23:02 GMT

Well now i'm sure i have VMS 7.2-2, I have on the same CD and the only available kit for me is TCP/IP V5.1-15. I have not loaded any license for the VMS nor for the TCP/IP layered product. After trying to install TCP/IP using pcsi installation I am getting the software dependency error. when i try to do a "product register" every thing works fine, then after product show product it will give me InsDependErr at the end of the display.
Any idea, or any further things to try?

Re: tcp/ip installation openvms

Volker Halle — Tue, 04 Jan 2005 08:32:43 GMT

Simon,

could you provide the exact command used to install TCPIP and the details of the 'software dependency' error message ?
What does PROD SHOW HIST give you ?
(consider to create a text file, cut & paste the data and attach it to your next reply).

You never have to use a PRODUCT REGISTER command under normal circumstances.

If this a newly installed system, could you redo the OpenVMS installation and install TCPIP at that time ?

Volker.

Re: tcp/ip installation openvms

simon_164 — Wed, 05 Jan 2005 06:11:54 GMT

Dear volker halle,
attached is the output, but it was written by me, because there is no way i can get it out of the system ( no printer, no telnet...)
Thanks.

Re: tcp/ip installation openvms

Volker Halle — Tue, 25 Jan 2005 02:42:04 GMT

Simon,

the PCSIUI-E-SWREFUNSAT error message should have been preceeded by some %PCSI-W-SFTREF message telling you, which product is actually missing. Did you get those messages ?

Volker.

Re: tcp/ip installation openvms

Mobeen_1 — Tue, 25 Jan 2005 04:24:19 GMT

Simon,
Please look into the release notes for the TCPIP that you are installing and make sure if you have all the prerequisites addressed ?

Or rerun the installation again and let us know what you see before "PCSIUI-E-SWREFUNSAT". As mentioned the post prior to this, the installation will tell you which prerequisites are not addressed

regards
Mobeen

Re: tcp/ip installation openvms

Chris Davis_9 — Tue, 25 Jan 2005 12:37:00 GMT

Whenever performing software installations/upgrades etc, I always connect my PC to the Alpha's COM port and log the output to a file through my terminal emulator (using Powerterm 525 at present). This way you've always got the data to refer to.

If anything goes pear-shaped, you've got all the error messages logged.

If this is not possible, from the console you should be able to issue the command

$ SET HOST/LOG

then log in again. You will have a log of the session saved in the file SETHOST.LOG after you log out from the remote session.

Hope this helps

Chris

Re: tcp/ip installation openvms

simon_164 — Wed, 26 Jan 2005 02:51:32 GMT

Dear All,
first of all there is no dependancy in the TCP/IP package. other thing is that there is no error showing what product is missing. TCP/IP should be installed alone with no other products. Since it is put in the CD. The problem was that the CD was defected. I got a new CD and is working fine with no problem.
Thanks a lot.