topic Re: Problem with telnet on Itanium in Operating System - OpenVMS

Problem with telnet on Itanium

The Brit — Mon, 16 Feb 2009 17:45:16 GMT

Just brought upt Itanium Cluster on OpenVMS 8.3-1H1 and TCPIP services V5.6 ECO2.

I am experiencing a problem on one node (the busiest, where TELNET/FTP crashes. I have not found any logfiles, (not sure where to look).

System doesn't crash. login at the console shows TCPIP$FTP process missing. Shutting down TCPIP Services and restarting fixes the problem and recreates the TCPIP$FTP process.

This has happened twice inside an hour, seems like some kind of TCPIP quota issue.

Any suggestions.

thanks.

Dave

Re: Problem with telnet on Itanium

marsh_1 — Mon, 16 Feb 2009 18:39:42 GMT

dave,

log files should be in sys$sysdevice:[tcpip$ftp] , might also be privileges.

Re: Problem with telnet on Itanium

Robert Gezelter — Mon, 16 Feb 2009 18:47:47 GMT

Dave,

While troubleshooting, a small suggestion. Try only shutting-down/restarting the FTP service. There is a good chance that it is not necessary to re-start all of TCPIP.

The command files to do this should be in SYS$MANAGER.

- Bob Gezelter, http://www.rlgsc.com

Re: Problem with telnet on Itanium

marsh_1 — Mon, 16 Feb 2009 19:25:51 GMT

dave ,

the server log file is in sys$manager, do they go straight away or while in use ? have any changes been made to those services ?

Re: Problem with telnet on Itanium

Wim Van den Wyngaert — Tue, 17 Feb 2009 08:03:01 GMT

Did you check accouting ?

Wim

Re: Problem with telnet on Itanium

Volker Halle — Tue, 17 Feb 2009 09:36:56 GMT

Dave,

the TCPIP$FTP_1 server process itself does not have a .LOG file. The individual FTP operations may be logged in SYS$SYSDEVICE:[TCPIP$FTP]TCPIP$FTP_RUN.LOG

The TELNET service does not have a server process.

Are other TCPIP services enabled and still working ?

Volker.

Re: Problem with telnet on Itanium

The Brit — Thu, 20 Aug 2009 12:20:36 GMT

Problem finally tracked down after a system crash.

As part of the migration, chenged stacks from TCPWare to TCPIP Services. Some users were still executing the TCPWARE:Define_Commands command file and redefining the Telnet symbol as "run TCPWARE:TELNET" (which unfortunately still existed) and this is incompatable with the TCPIP Services stack, causing either process crash TCPIP$INET, or System Crash.

Thanks for all of your suggestions.

Dave