topic Re: VMS mail issue with outbound email in Operating System - OpenVMS

VMS mail issue with outbound email

Kirk Reindl — Thu, 22 Jul 2004 09:56:17 GMT

OS--VMS 7.3-2
TCPIP v5.4

Hello,

I'm attempting to get mail running on a AS1200 alpha server I built running 7.3-2. Specifically I'd like to send mail to our exchange server.

So far I have TCPIP functioning without a problem. I can telnet and ftp to the 1200 and it works.

Next I went into @sys$manager:tcpip$config and I enabled SMTP using the defaults.

I can send mail locally without a problem. But when I try to send Internet mail to our exchange server IE kirk.reindl@mycompany.com it fails stating:

---- Transcript of session follows ----

%TCPIP-E-SMTP_UNKHST, remote host unknown, mycompany.com
-SYSTEM-F-NOSUCHNODE, remote node is unknown

It seems obvious my VMS server doesn't know about my exchange server.

Also I have another production server on the same subnet and I can send mail to the exchange server without a problem.

If you could give me some direction that'd be great.

Thanks,
Kirk

Re: VMS mail issue with outbound email

Ian Miller. — Thu, 22 Jul 2004 10:07:54 GMT

Have you configured the alternative gateway.
TCPIP> SET CONFIG SMTP/GATE=ALT=server

where server is your exchange server.

then
@SYS$STARTUP:TCPIP$SMTP_SHUTDOWN
@SYS$STARTUP:TCPIP$SMTP_STARTUP

Re: VMS mail issue with outbound email

Lokesh_2 — Thu, 22 Jul 2004 10:08:51 GMT

Hi ,

On you VMS node, what you get when you give following command ?

$TELNET 0 25

Thanks & regards,
Lokesh

Re: VMS mail issue with outbound email

Kirk Reindl — Thu, 22 Jul 2004 10:56:43 GMT

Okay,
Here is the output from telnet 0 25. It appears I'm connecting to the SMTP port without an issue. However, note the name of my OVMS server. "osibk1.osibk1.cls.osi.to" I wonder when I was building this server if I messed something up. The FQDN should read, " osibk1.cls.osi.to "

SYS_OSIBK1>telnet 0 25
%TELNET-I-TRYING, Trying ... 127.0.0.1
%TELNET-I-SESSION, Session 01, host localhost, port 25
220 osibk1.osibk1.cls.osi.to V5.4-15D, OpenVMS V7.3-2 Alpha ready at Thu, 22 Jul 2004 11:28:01 -0600
quit
221 osibk1.osibk1.cls.osi.to Service closing transmission channel
%TELNET-S-REMCLOSED, Remote connection closed
-TELNET-I-SESSION, Session 01, host localhost, port 25
SYS_OSIBK1>

I'm going to provide some more output. I'm hoping this gives a clue.

TCPIP> show config smtp /full

SMTP Configuration
Options
Initial interval: 0 00:30:00.00 Address_max: 16 NOEIGHT_BIT
Retry interval: 0 01:00:00.00 Hop_count_max: 16 NORELAY
Maximum interval: 3 00:00:00.00 TOP_HEADERS

Timeout Initial Mail Receipt Data Terminate
Send: 5 5 5 3 10
Receive: 5

Alternate gateway: not defined
General gateway: not defined

Substitute domain: not defined
Zone: not defined

Postmaster: TCPIP$SMTP
Log file: SYS$SPECIFIC:[TCPIP$SMTP]TCPIP$SMTP_LOGFILE.LOG

Generic queue Queues Participating nodes

TCPIP$SMTP_OSIBK1_00 1 OSIBK1
TCPIP>

Note for the alt gateway, I can see that it isn't set, however I checked my production Openvms server where mail works and it also isn't set there either.

SYS_OSIBK1>type tcpip$smtp_logfile.log

%%%%%%%%%%%% 21-JUL-2004 17:01:08.79 %%%%%%%%%%%%
%TCPIP-I-SMTP_LOGSUC, using log file SYS$SPECIFIC:[TCPIP$SMTP]TCPIP$SMTP_LOGFILE.LOG

%%%%%%%%%%%% 21-JUL-2004 17:01:09.03 %%%%%%%%%%%%
%TCPIP-I-SMTP_SYMBRUN, symbiont is running the queue TCPIP$SMTP_OSIBK1_01
%TCPIP-E-SMTP_UNKHST, remote host unknown, osioutsourcing.com
-SYSTEM-F-NOSUCHNODE, remote node is unknown
%TCPIP-E-SMTP_UNKHST, remote host unknown, osioutsourcing.com
-SYSTEM-F-NOSUCHNODE, remote node is unknown
SYS_OSIBK1>

Also, I have to admit, I don't think I have DNS running or set up on this server. I have a feeling I need this working for mail to work. And to be completely honest I'm not sure how to configure it at this moment.

Again any direction would be great.

thanks,
Kirk

Re: VMS mail issue with outbound email

Wim Van den Wyngaert — Thu, 22 Jul 2004 11:00:08 GMT

I once had the problem in ucx 4.2.
It worked when we defined mycomp.com as a IP host with an address (whatever address will work). Never found why ...

Maybe the other system has it too ?

Wim

Re: VMS mail issue with outbound email

Ian Miller. — Thu, 22 Jul 2004 13:11:23 GMT

you need to configure the alternate gateway to yr exchange server and set the zone
TCPIP SET CONF STMP/ZONE="osibk1.cls.osi.to"

TCPIP will send email for outside zone (i.e. for any other system) to the alternate gateway (yr exchange server).

Re: VMS mail issue with outbound email

Kirk Reindl — Fri, 23 Jul 2004 08:37:31 GMT

Guys:

I got the Internet mail to work. I needed to go into sys$manager:tcpip$config and enable the BIND Resolver. Once I did this I was able to mail our exchange server.

Thanks for all your help
Rgds,
Kirk