topic Re: What To Check When Sys Crashes in Operating System - OpenVMS

What To Check When Sys Crashes

Alex Ferreira — Mon, 08 Jan 2007 18:22:24 GMT

G'day,

I have a little D370 running Hp v11.
For some reason the beast decided to crash yesterday. Only thing I could do was ctrl B from the terminal and RS.
My question is, when something like this happens what are things you wonderful people check?
I checked syslogs, rc.logs, messages, crash logs. Unfortunately I have not been able to find an answer to why the system crashed and I have management asking why.

Thanking anyone for any info...

Re: What To Check When Sys Crashes

Andy Bustamante — Mon, 08 Jan 2007 18:41:19 GMT

Since you posted this in the OpenVMS forum:

"We should be running OpenVMS, on the rare occasions when it does crash, an HP specialist will spend the time to crawl through the crash dump file and error log. Youâ ll generally get a polite note to install a patch or two after a few hours. Infrequently, the issue will automatically be escalated to VMS Engineering and a patch or work around will be provided in a matter of days.â

Best of luck,

Andy

Re: What To Check When Sys Crashes

Alex Ferreira — Mon, 08 Jan 2007 18:44:57 GMT

Posted in the incorrect area..

Sorry.

Re: What To Check When Sys Crashes

Daniel Fernandez Illan — Tue, 09 Jan 2007 05:36:32 GMT

Andy

Good reponse (10 points from me)
Saludos.
Daniel.

Re: What To Check When Sys Crashes

Alex Ferreira — Tue, 09 Jan 2007 16:28:31 GMT

Yes Andy muchas Gracias..

Alex

Re: What To Check When Sys Crashes

Andy Bustamante — Tue, 09 Jan 2007 16:32:13 GMT

Thank you both. I'll rack these up under "VMS Bigot" points.

Andy