topic Re: NOERLDUMP in Operating System - OpenVMS

NOERLDUMP

Charles Gonzalez — Wed, 05 Sep 2007 14:12:19 GMT

PLEASE HELP!
What can I do to start my system?
%SYSBOOT-W-NOERLDUMP, Unable to locate SYS$ERRLOG.DMP

Re: NOERLDUMP

Bill Hall — Wed, 05 Sep 2007 15:20:13 GMT

Charles,

As you gave no specific details, read the chapter on managing page, swap and dump files in the "OpenVMS System Managerâ s Manual, Volume 2: Tuning, Monitoring, and Complex
Systems" manual for the version of VMS and hardware platform you are running on.

Bill

Re: NOERLDUMP

Jon Pinkley — Wed, 05 Sep 2007 18:33:41 GMT

That is a warning message. The absence of SYS$ERRLOG.DMP should not prevent your system from booting.

What has changed since you were able to boot?

Re: NOERLDUMP

Daniel Fernandez Illan — Thu, 06 Sep 2007 02:37:54 GMT

Hi Charles

See you on
http://ftp.openvms.compaq.com/wizard/wiz_0899.html
Wizard recommendation is to use AUTOGEN to generate SYS$ERRLOG.DMP file.

Saludos.
Daniel.

Re: NOERLDUMP

The Brit — Thu, 06 Sep 2007 05:54:33 GMT

Charles,
See the response from Jon above. This is just a warning message and SHOULD NOT stop your system from booting.
Your problem lies somewhere else. Please post more information, vis. the console output from the boot command, upto the point at which it fails. This would be a good place to start.

Dave.

Re: NOERLDUMP

Petr Spisek — Thu, 06 Sep 2007 06:18:18 GMT

Hi,
this is a file for error log buffers. It's also posible to create by SYSGEN utility:
SYSGEN> CREATE SYS$SYSTEM:SYS$ERRLOG.DMP /CONTI/SIZE=xxx
(for size read your recomendation in SYS$SYSTEM:AGEN$PARAMS.REPORT on your system)
Petr

Re: NOERLDUMP

Charles Gonzalez — Thu, 06 Sep 2007 06:50:29 GMT

The system crashed several times.
The last line of code upon reboot is:
%SYSINIT-E- error opening SYS$ERRLOG.DMP, status = 00000910.

Thanks for your time and patience. I am not very familiar wit this system and greatly appreciate your help.

Re: NOERLDUMP

Wim Van den Wyngaert — Thu, 06 Sep 2007 09:34:06 GMT

Just tested it and it gives the message BUT continues. Your problem is something else AFTER this message.

Wim (on 7.3)

Re: NOERLDUMP

Charles Gonzalez — Thu, 06 Sep 2007 10:33:25 GMT

system remains froze on the following line:
%SYSINIT-I- Dumps written to Pagefile.sys will be lost; set parameter SAVEDUMP

Re: NOERLDUMP

Charles Gonzalez — Thu, 06 Sep 2007 10:38:32 GMT

NOT FAMILIAR WITH OR HOW TO USE DCL COMMANDS.

Re: NOERLDUMP

Jon Pinkley — Thu, 06 Sep 2007 11:06:41 GMT

Without knowing any more about your system, it seems that something has changed that is causing your system problems.

If you know that you haven't changed anything in the software or hardware configuration, then the most likely problem is some type of hardware failure.

When the system crashed before, did you investigate the cause (looking at crash dump). Because you don't have a SYS$ERRLOG.DMP, you may not have a complete record of errors that have occured.

Can you tell us more about your system? For example what model, memory installed, Operating system version, boot device, etc.

Can you boot from the OpenVMS istallation CD? That will verify that the basic CPU and Memory is working.

Without more info, we can't make any good guesses about what the problem is.

Do you have a service contract on the system? If so you should log a support call.

I just read your latest note "NOT FAMILIAR WITH OR HOW TO USE DCL COMMANDS."

If you aren't familiar with DCL commands, then you are going to need someone onsite.

Re: NOERLDUMP

John Travell — Thu, 06 Sep 2007 13:20:11 GMT

I *think* this is a little early for VMS startup debugging messages to be generated, you will probably have to go for full boot debugging.
At the the console prompt:
>>> b -fl 0,30000 dka0
(or whichever disk you normally boot from, and presuming this node boots from [sys0...]
(I hate to use the term 'root', that is so U***...)
The last (few) line(s) should give a major clue to why the boot is hanging, possibly blindingly obvious. In any case, capture the output in a text file and post it here.
JT:

Re: NOERLDUMP

Daniel Fernandez Illan — Fri, 07 Sep 2007 06:58:45 GMT

Hi Charles

You migth run autogen utility to generate SYS$ERRLOG.DMP using the command:

$@SYS$UPDATE:AUTOGEN SAVPARAMS GENFILES FEEDBACK

(Help to autogen can obtain using $@SYS$UPDATE:AUTOGEN HELP

Saludos.
Daniel.

Re: NOERLDUMP

Charles Gonzalez — Thu, 13 Sep 2007 14:09:14 GMT

The device is currently write locked

Re: NOERLDUMP

Jon Pinkley — Thu, 13 Sep 2007 16:31:51 GMT

Charles,

You are going to need to give us more info if you want us to be able to help.

Was you last note to us a request for help, or was it to let us know you had found the solution, and the cause of the previous problems?

If you still need help, you are going to need to connect a terminal emulator up to the system console and capture the output.

And you are going to need to give us info about what your hardware configuration is.

You essentially told us:

Please Help!!!
My car won't start.

We need more info to be able to remotely diagnose the problem.

My guess is that there is a problem with the disk that is write locked, and something (controller, VMS shadowing driver, perhaps even the disk drive itself) is attempting to protect the data that is still accessible on the drive by preventing any changes to the contents of the drive. How long has it been since you backed up the disk?

Jon

Re: NOERLDUMP

John Travell — Thu, 13 Sep 2007 16:57:08 GMT

Charles,
I concur with Jon, we cannot help you without much more information.
Please capture a log of the startup to the point it hangs or fails. - How ??
Connect a serial cable from another computer to the OPA0 port on the failing machine.
On the console do:
>>> set console serial
>>> init
on the 'other' machine run a program that can copy to a file all of the output from the serial console.
boot the failing machine
confirm that you have a file containing the output from the console
Post that file here *as a TEXT file*, **NOT** as a '.doc' or other non-VMS readable format.
We will review the results and tell you what we think you should do next.
JT: