topic attempted usage exceeds active licence limits in Operating System - OpenVMS

attempted usage exceeds active licence limits

TMcB — Tue, 26 Jan 2010 10:36:26 GMT

Hi there.
When users attempt to log onto one node in the cluster they receive error messge :
attempted usage exceeds active licence limits.

How do I know what license is being exceeded when I do "licence list".

This happens intermittently.

Thanks for your advice

Re: attempted usage exceeds active licence limits

Heinz W Genhart — Tue, 26 Jan 2010 10:59:19 GMT

Hi TMcB

$ SHOW LICENSE/USAGE

View of loaded licenses from node xxxxxx 26-JAN-2010 11:54:58.55

------- Product ID -------- ---- Unit usage information ----
Product Producer Loaded Allocated Available
DFG DEC 100 100 0
NET-APP-SUP-400 DEC 1050 1050 0
OPENVMS-ALPHA DEC 25 25 0
OPENVMS-ALPHA-ADL DEC 1600 100 1500

You may find a License OPENVMS-ALPHA-ADL. In Row LOADED you can see the available Units, in Row Allocated you can see how many Units are used already and in Row Available you can see the Units still available

Hope that helps

Regards

Geni

Re: attempted usage exceeds active licence limits

Kris Clippeleyr — Tue, 26 Jan 2010 11:01:02 GMT

Hi,
Knowing nothing about your configuration...
But probably you don't have enough OPENVMS-ALPHA-USER licenses (or a variant thereof).
With a SHOW LICENSE OPENVMS-ALPHA-USER command you can see how many "units" you have( e.g. 1000 ), the "activ" field indicates how many "points' you need per user. So, the 11th user (given the example) cannot login.
Not that other types of license might augment the number of users allowed.
Greetz,
Kris (aka Qkcl)

Re: attempted usage exceeds active licence limits

TMcB — Tue, 26 Jan 2010 11:02:31 GMT

thanks for your replies - next time it happens I shall check these out.

Thanks

Re: attempted usage exceeds active licence limits

Steve Reece_3 — Wed, 27 Jan 2010 07:02:55 GMT

If they get kicked out of VMS and have to reconnect then you don't have enough license units for the user license on the system. If the users stay connected, then it's some other product.
User licenses can variously be OPENVMS-ALPHA-USER, OPENVMS-ALPHA-ADL (both assuming Alpha) or VMS-USER or ADL-USER for VAX. Integrity licenses are usually for unlimited users so wouldn't have the issue.

Steve

Re: attempted usage exceeds active licence limits

John Gillings — Wed, 27 Jan 2010 21:42:57 GMT

For debugging, you can get license failures sent to OPCOM by:

$ REPLY/ENABLE=LICENSE
$ DEFINE/SYSTEM/EXEC LMF$DISPLAY_OPCOM_MESSAGE TRUE

caveats...

1) You will get false alarms for some products, so don't worry about them unless you have users complaining. For that reason it's probably advisable to have this disabled unless you're actively chasing a licensing issue.

2) For some inexplicable reason, there are no messages for operating system licenses (which is the most likely candidate in this case... I suppose if you get a user reporting the error but don't see an OPCOM message you can assume it's an OS PAK?)