topic Re: Can you define this VMS warning message? in Operating System - OpenVMS

Can you define this VMS warning message?

MambyJ — Tue, 06 Jun 2006 14:12:22 GMT

The message is:

"Queue ABC250_ML280: %DCPS-W-UNRECOGNIZEDPRI, Product name GENICOM microLaser 280 not recognized. Assuming Unrecognized."

I used VMS's HELP/MESSAGE on the cryptic "UNRECOGNIZEDPRI", but this message is not in the Help Message database. Thanks in advance!

Re: Can you define this VMS warning message?

Jim_McKinney — Tue, 06 Jun 2006 14:26:19 GMT

> UNRECOGNIZEDPRI

... a printer whose type is unknown to DCPS...

It seems that you attempted to send postscript data to the printer and the when the printer was queried for its identity it returned a product name for which there is no associated module in the DCPS$DEVCTL.TLB library. DCPS then defaults to the lowest common denominator and assumes that it can send only the most primitive postscript commands.

Re: Can you define this VMS warning message?

Volker Halle — Tue, 06 Jun 2006 14:42:41 GMT

MambyJ,

I've looked for this error message in the DCPS V2.5 documentation, but I couldn't locate it in any of the DCPS manuals:

http://h71000.www7.hp.com/doc/dcps24.html

But let me guess:

UNRECOGNIZEDPRI = Unrecognized Printer ?!

There are a couple of references to this error message in various news groups (use Google Groups).

The GENICOM microLaser 280 seems to be supported (accodring to the most current DCPS V2.5 SPD):

http://h18000.www1.hp.com/info/SP4415/SP4415PF.PDF

Which version of DCPS are you using ?

Volker.

Re: Can you define this VMS warning message?

Jeff Chisholm — Tue, 06 Jun 2006 23:35:39 GMT

I dug through the support logs and found a few cases where newer printers have this problem and this error using older versions of DCPS. The resolution is typically a DCPS update. What version are you running?

Regards, Jeff

Re: Can you define this VMS warning message?

Art Wiens — Wed, 07 Jun 2006 09:13:44 GMT

I have both DCPS v2.3 and v2.5 installed and both have entries in SYS$LIBRARY:DCPS$DEVCTL.TLB that read LPS$$GENICOMML280_xxxxx so it should "know" about your printer. What does your DCPS_LIB logical translate to? ("DCPS_LIB" = "DCPS$DEVCTL")? And in your SYS$STARTUP:DCPS$STARTUP.COM command procedure, you specify DCPS_LIB as the P3 parameter for your queue?

HTH,
Art

Re: Can you define this VMS warning message?

Jim_McKinney — Wed, 07 Jun 2006 10:42:53 GMT

>> Product name GENICOM microLaser 280 not recognized.

> entries in
SYS$LIBRARY:DCPS$DEVCTL.TLB that read LPS$$GENICOMML280_xxxxx

My recollection is that the product name, absent white space and uppercased, must match exactly. So, a "GENICOM microLaser 280" would not be considered the same as a "GENICOM ML 280".

Perhaps extracting a LPS$$GENICOMML280_xxxxx module and re-inserting it as LPS$$GENICOMMICROLASER280_xxxxx will work?

Re: Can you define this VMS warning message?

Hakan Zanderau ( Anders — Fri, 09 Jun 2006 01:55:19 GMT

You can easily check what the printer responds when DCPS checks for producttype.....

$ TELNET 'printer' 'portnumber'
T
executive
PS> product print
HP LaserJet 4100 Series

When connected using TELNET press T
The printer will hopefully answer %%[ status: idle ]%%
Then you can enter the command "executive". It will not be echoed to the screen, but it will get you to a prompt PS>.
At the PS> prompt enter "product print" and the printer will return its model.

/Hakan

Re: Can you define this VMS warning message?

Hakan Zanderau ( Anders — Fri, 09 Jun 2006 02:02:40 GMT

Sorry......
Forgot to ask, Is it causing you any problems ?...except for the warning-message ?

/Hakan