topic ERRFMT process keeps disappearing in Operating System - OpenVMS

ERRFMT process keeps disappearing

TMcB — Tue, 13 Apr 2010 08:57:55 GMT

Hi there
we keep receiving notifications thet ERRFRM process has disappeared. I manually start it again, but within 10 - 15 minutes it disappears. How can I find out what is happening to this process to make it stop

Thanks

Re: ERRFMT process keeps disappearing

Volker Halle — Tue, 13 Apr 2010 09:11:13 GMT

TMcB,

check for a SYS$MANAGER:ERRFMT_ERROR.LOG file and look at it's contents. What error message do you find in there ?

Volker.

Re: ERRFMT process keeps disappearing

Volker Halle — Tue, 13 Apr 2010 09:18:26 GMT

TMcB,

background information:

ERRFMT is being started in SYS$COMMON:[SYS$STARTUP]VMS$CONFIG-050_ERRFMT.COM as a detached process with /error=sys$manager:errfmt_error.log

Volker.

Re: ERRFMT process keeps disappearing

TMcB — Tue, 13 Apr 2010 10:11:33 GMT

Hi there

error message is %PROCDUMP-E-OPENOUT, error opening DSA500:[SYSEXE]ERRFMT.DMP; as output
-RMS-E-DNF, directory not found

This is an old disk no longer existing.

Does anyone know where it picks up this location from.
Thanks

Re: ERRFMT process keeps disappearing

Volker Halle — Tue, 13 Apr 2010 10:26:03 GMT

TMcB,

it is possible to define a location for process dumps using the logicals:

SYS$PROCDMP or
SYS$PROTECTED_PROCDMP

Please check the existance and values of those logicals or re-define them as appropriate.

Once you have a valid ERRFMT.DMP process dump file, you'll have to analyze it using

$ ANAL/PROC dev:[dir]ERRFMT.DMP

You can also check the ACCOUNTING record for the process termination of the ERRFMT process for the value of Final Status Code.

Volker.

Re: ERRFMT process keeps disappearing

TMcB — Tue, 13 Apr 2010 12:14:56 GMT

thanks so much for your help - the incorrect directory was the problem - errfmt now working OK