topic Re: HP DL380 RAID controller not showing in intelligent provisioning. in Server Management - Remote Server Management

HP DL380 RAID controller not showing in intelligent provisioning.

Thomas_nicholls — Tue, 09 Apr 2024 10:14:12 GMT

RIAD configuration isn't possible due to the RAID controller not showing in Intelligent Provisioning.

While is is possible to set a RAID array with a hot spare via the Lifecycle controlle with a second array created via the BIOS due to the lifecycle controller not allowing more than one array at a time. This is insufficient for us as our cliient has requested the arrays be created in a specific order.

What is the possible reason behind the Intelligent Provisioning not showing the RAID controller as it does show in the BUIS and iLO.

thanks

Re: HP DL380 RAID controller not showing in intelligent provisioning.

shuff — Mon, 16 Sep 2024 09:27:37 GMT

There have been instances where online firmware updates are not available for drives attached to the Intel Virtual RAID on CPU (Intel VROC). As a workaround, you can try to update the drives attached to the Intel VROC in offline mode. Is that true in your case? If the issue persists, it might be a good idea to check if the RAID controller is supported by your specific server model and if it's properly installed. see https://support.hpe.com/hpesc/public/docDisplay?docId=a00114713en_us&docLocale=en_US

Re: HP DL380 RAID controller not showing in intelligent provisioning.

Sunitha_Mod — Wed, 24 Apr 2024 12:10:47 GMT

Hello @Thomas_nicholls,

Let us know if your concern has been addressed.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.