topic Re: InitializeSUM job failed because SUM Create Session Failed in Server Management - Remote Server Management

InitializeSUM job failed because SUM Create Session Failed

Max99 — Thu, 10 Oct 2024 03:53:51 GMT

Hi,

I've a problem with new spp 2024.09, when i'm trying to update server with new spp i got an error InitializeSUM job failed because SUM Create Session Failed (Job aborted).

I'm using offline method, ilo amplifier pack version 2.23.

Previouse spp updated without any problem.

Please help!

Re: InitializeSUM job failed because SUM Create Session Failed

TVVJ — Thu, 10 Oct 2024 03:43:11 GMT

Hello,

It is possible that the downloaded image may be corrupted. It is recommended to download the image again and see if it helps.

Regards,

Re: InitializeSUM job failed because SUM Create Session Failed

Max99 — Thu, 10 Oct 2024 08:32:40 GMT

I've re-download the image and it doesn't help, by the way, the problem is only with iLO Amplifier Pack, i've tried to upgrade in server itself and it was successful. The problem is that i have more than 200 servers and i need to do it with Amplifier

Re: InitializeSUM job failed because SUM Create Session Failed

TVVJ — Thu, 10 Oct 2024 12:38:08 GMT

Hello,

You may contact HPE Support by creating a case for further assistance.

Regards,

Re: InitializeSUM job failed because SUM Create Session Failed

deVries1 — Tue, 15 Oct 2024 09:28:53 GMT

Could you please share your outcome with us, facing the same issues. (With the same versions)

Re: InitializeSUM job failed because SUM Create Session Failed

QuentinD76 — Wed, 16 Oct 2024 15:18:07 GMT

Same here. Ilom 2.2.3 with SPP 2024.09

wait and see ...

Re: InitializeSUM job failed because SUM Create Session Failed

deVries1 — Thu, 24 Oct 2024 06:36:56 GMT

@Max99

Any news from HPE regarding this issue?

Re: InitializeSUM job failed because SUM Create Session Failed

tramsek — Thu, 24 Oct 2024 16:07:40 GMT

It's because iLO Amplifier has been discontinued. Product Change Notification: (Revision) HPE Platforms - Discontinuation of iLO Amplifier Pack, InfoSight for Servers and Deprecation of HPE iLO Amplifier Hardware Support Manager (HSM) Support for VMware Lifecycle Manager (vLCM)

See this thread Solved: Amplifier Pack Error with SPP 2024.09 - Hewlett Packard Enterprise Community (hpe.com)

Re: InitializeSUM job failed because SUM Create Session Failed

deVries1 — Tue, 29 Oct 2024 07:44:59 GMT

Just a thought, could the issue be the new SUM version in the ISO?

If you make a custom ISO with the old SUM and the new firmware/drivers, would that work?

Re: InitializeSUM job failed because SUM Create Session Failed

Sysmexnz — Thu, 01 May 2025 01:54:48 GMT

It might be possible. I mashed together March 2023 and March 2025 (copied 2023 over the top of 2025, so it would have the older and later packages, but the older SUM) using "AnyBurn" and it appeared to accept it in iLO Amplifier Pack interface. The firmware may be up-to-date already, so I don't think it performed any action. I would suggest giving it a go and hope for the best.